Louis Vuitton Client Care Associate

Costa Mesa • USA

Friday, February 27, 2026

Louis Vuitton, a prestigious brand within the LVMH conglomerate, is renowned for its commitment to excellence and innovation in the luxury fashion industry. As an employer, Louis Vuitton values the individuality of its employees and fosters an environment where they can thrive. The company is dedicated to promoting professional equality and inclusivity, offering unparalleled career development opportunities and industry-leading training to its workforce.

1. Serve as an ambassador of the Louis Vuitton brand, focusing on exceptional client service.
2. Lead by example in discovering client needs and cultivating trusting relationships.
3. Champion all services offered by Louis Vuitton and coach team members to enhance client interactions.
4. Communicate and educate clients on the intake, repair, and follow-up process to set clear expectations.
5. Ensure clients are updated throughout the repair process, contributing to a rewarding client experience.
6. Collaborate with the Operations team to define efficient Back of House processes to support client experience.

1. Minimum of 3 years of relevant experience in a client-facing role.

1. Strong organizational skills and attention to detail.
2. Excellent communication and interpersonal abilities.
3. Ability to thrive in a fast-paced, client-centric environment.
4. Creative problem-solving skills.

Minimum 3 years of relevant experience in a client-facing role.

Hourly rate ranging from USD$25-$29, with potential for bonuses.

Medical insurance, various paid time off programs, two retirement plans with employer contributions, and employee discounts/perks.

Louis Vuitton is committed to building a culture that values diversity and inclusivity, going beyond symbolic measures to implement meaningful strategies. The company supports professional equality and offers a nurturing environment where employees can prosper and find their place within the organization.