Louis Vuitton Client Advisor
Louis Vuitton is a leading Maison within the LVMH group, recognised globally for its craftsmanship, creativity and high-end luxury leather goods and fashion. As part of the LVMH family, the Maison offers structured training, international career pathways and opportunities to develop across a global portfolio of maisons and disciplines.
- Deliver exceptional, personalised client service across all touchpoints, building long-term relationships and driving client loyalty.
- Achieve and exceed individual and store commercial objectives through effective client prospecting, conversion and after-sales follow-up.
- Uphold Maison standards of visual presentation, product knowledge and service etiquette, ensuring a consistent luxury experience.
- Collaborate with colleagues and leadership to contribute to a high-performance team culture and seamless in-store operations.
- For leadership candidates: lead, coach and develop the sales team, drive performance management and steward the store’s commercial and cultural agenda.
- Minimum 3 years' experience in luxury retail or a client-facing role within premium brands.
- Proven track record of selling to a sophisticated, internationally minded clientele and achieving sales targets.
- Strong commercial mindset, with ability to balance customer service and revenue objectives.
- Demonstrated professionalism, resilience and adaptability in fast-paced, high-expectation environments.
- Excellent interpersonal skills and a service-first attitude; ability to represent an iconic Maison with discretion and warmth.
- Client relationship management (clienteling)
- Luxury service standards
- Commercial acumen
- Team collaboration and coaching
- Attention to detail and presentation
- Resilience and adaptability
Minimum 3 years of experience in luxury retail or a comparable client-facing role, with evidence of commercial performance and relationship management.
This position is listed in Auckland, Auckland, in New Zealand. Louis Vuitton is actively recruiting for this and 14 other open jobs in New Zealand.
As part of LVMH, Louis Vuitton emphasises world-class training, international mobility and long-term career development within a storied Maison. The workplace values individuality, inclusion and a commitment to excellence while encouraging authenticity and collaboration in client interactions.
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