Loro Piana Store Supervisor

Loro Piana, part of the LVMH Group, is renowned for its unparalleled craftsmanship and luxurious textiles. As an employer, Loro Piana offers a prestigious environment where innovation meets tradition, providing employees with the opportunity to work with some of the finest materials in the world. The brand is committed to excellence and fosters a culture of creativity and quality.

1. Supervise daily store operations, including team briefings and team building activities.
2. Manage the integration of new employees and assist in assigning responsibilities and sales targets.
3. Transmit product knowledge to sales staff and share ideas regularly.
4. Achieve sales and KPI targets using Selling Galateo, MyTouch, and product knowledge.
5. Develop measurable goals and objectives based on store KPIs.
6. Support the Store Manager in planning and executing product launches and CRM initiatives.
7. Manage CRM gifting strategies and supervise customer service delivery.
8. Organize and contribute to stock management and maintain floor display areas.

1. Minimum of 5-7 years of experience in luxury retail.
2. Passion for Loro Piana products and brand.
3. Cross-cultural sensitivity and understanding of elite clientele lifestyle.
4. Excellent communication and interpersonal skills.
5. Proficiency in Microsoft Office and Outlook; SAP Retail experience preferred.
6. Fluency in Thai and English, additional languages are a plus.

1. Leadership and team management
2. Sales and KPI achievement
3. Customer relationship management
4. Product knowledge transmission
5. Event planning and execution

A minimum of 5-7 years of experience in the luxury retail industry, particularly with luxury brands.

Loro Piana is distinguished by its commitment to quality and craftsmanship, creating a workplace that values tradition and innovation. Employees are part of a heritage brand that emphasizes excellence and attention to detail, fostering a collaborative and inspiring environment.