Loro Piana Store Manager

Washington • USA

Thursday, December 19, 2024

Loro Piana, a distinguished Italian luxury Maison established in 1924, is renowned for its unparalleled quality in textiles, ready-to-wear collections, accessories, and bespoke garments. As a prestigious member of the LVMH group, Loro Piana is committed to maintaining exceptional craftsmanship and excellence, positioning itself as a leader in the luxury industry.

1. Oversee sales performance by analyzing key metrics and implementing action plans to optimize business opportunities.
2. Achieve quantitative targets through strategic planning and identifying client and Very Important Client (VIC) opportunities.
3. Act as a brand ambassador and manage VIC initiatives to reflect an elevated brand image.
4. Maintain communication with the store team, retail leaders, and cross-functional partners to ensure alignment on sales objectives.
5. Evaluate market trends and perform competitive analysis to identify areas of potential sales growth.
6. Support the sales process by ensuring the highest level of luxury service and navigate critical situations professionally.
7. Collaborate with the Assistant Store Manager to oversee a successful store team through task delegation and performance management.
8. Provide effective guidance, coaching, and feedback to foster professional growth and a productive work environment.
9. Create career development plans and identify growth opportunities for team members.
10. Participate in scouting and selection of new team members by collaborating with HR partners.
11. Enhance comprehension of operational procedures including inventory management and strategic scheduling.
12. Manage operational procedures such as cycle counts, stock consolidations, and fiscal inventory.
13. Oversee the After Sales process including alterations, repairs, and spare parts.
14. Report store facilities and maintenance issues to ensure safety and functionality.
15. Manage store expenses related to profit and loss, optimizing expenditure within budget constraints.
16. Enforce labor laws, safety procedures, and sales regulations with corporate support.

1. 5+ years of management and sales experience in a luxury retail environment.

1. Proficiency in Microsoft Office, SAP, and other digital tools.
2. Excellent communication, analytical, leadership, and problem-solving skills.
3. Energetic, passionate, and results-oriented with experience managing a high-volume store.
4. Strong knowledge of sales, operations, and inventory.
5. Ability to travel and work weekends.
6. Physical ability to lift and move up to 40 pounds.

Minimum of 5 years in management and sales within a luxury retail environment.

Salary range of $120,000 to $135,000 USD per year, with flexibility to recognize various levels of expertise and performance.

Comprehensive benefits including healthcare, fertility support, adoption and surrogacy, tuition reimbursement, and mental health support.

Loro Piana fosters a supportive and rewarding work environment that values employee well-being and growth. The company is committed to creating a culture of inclusion where diverse identities and perspectives are valued and can thrive.