Loro Piana Store Manager

Loro Piana, an esteemed Italian luxury Maison established in 1924, is renowned for its superior textiles, ready-to-wear collections, accessories, and bespoke garments. As a distinguished member of the LVMH group, Loro Piana is committed to exceptional craftsmanship and the use of the finest raw materials, positioning itself as a leader in the luxury industry. The brand is dedicated to maintaining unparalleled quality and excellence, making it a prestigious employer in the fashion sector.

1. Oversee the selling environment, ensuring adherence to selling floor assignments and delivering impeccable customer service.
2. Enhance sales performance through product knowledge education, coaching on selling and clientele skills, and regular review of individual transaction statistics.
3. Support Sales Professionals in achieving their individual goals by monitoring suggestive selling processes and providing timely feedback and guidance.
4. Ensure consistent and effective enforcement of all policies, procedures, and operational directives by all personnel.
5. Develop and implement plans to ensure compliance with thank you note guidelines, telephone and email outreach goals, and supervise communication content.
6. Lead by example to maintain a respectful selling environment at all times.
7. Embody and promote company values.

1. Minimum of 5 years of selling and management experience in a luxury retail environment.
2. College degree preferred.

1. Professional sales development skills.
2. Exceptional interpersonal skills.
3. Strong leadership qualities with effective communication across all organizational levels and customer interactions.

Minimum 5 years of selling and management experience in a luxury retail environment.

College degree preferred.

Loro Piana offers a comprehensive benefits package, including healthcare, fertility support, adoption and surrogacy assistance, tuition reimbursement, and mental health support.

Loro Piana fosters a culture of inclusion and belonging, striving to ensure that diverse identities and perspectives are valued and can thrive. The company is committed to creating an equitable and all-encompassing environment for both employees and candidates.