Loro Piana Operations Supervisor
Loro Piana, a distinguished Italian luxury Maison established in 1924, is renowned for its superior quality textiles, ready-to-wear collections, accessories, and bespoke garments. As a revered member of the LVMH group, Loro Piana is committed to excellence and unparalleled craftsmanship, setting a benchmark in the luxury fashion industry.
- Manage a team of back-of-house staff involved in operational duties and merchandise logistics, providing continuous professional development through coaching and feedback.
- Collaborate with team members and leaders to ensure inventory needs and replenishments align with sales potential.
- Optimize inventory management and streamline operational processes, overseeing the accurate processing of shipments and transfers.
- Supervise the movement of merchandise from back-of-house to the sales floor, maintaining appropriate inventory levels.
- Conduct cycle counts as per corporate calendar to verify product quantities and report discrepancies promptly. Perform regular audits to verify product conditions.
- Identify opportunities for improvement in back-of-house functions to enhance operational efficiency.
- Collaborate with the Store Manager to facilitate performance management by providing constructive feedback and guidance to team members.
- Enforce company policies and safety procedures, maintaining a safe and organized workspace.
- Maintain clean, neat, and organized stock rooms with proper labeling to facilitate sales.
- Manage reservations and consignments, resolving issues according to company guidelines.
- Minimum 3 years of operational management experience, preferably in a luxury retail environment.
- Proficient in Microsoft Office, SAP, and other digital tools.
- Excellent leadership, teamwork, and problem-solving skills.
- Strong knowledge of operations and inventory control.
- Ability to lift and move objects up to 40 pounds.
Candidates must possess a minimum of 3 years of operational management experience, ideally within a luxury retail setting.
Loro Piana offers a competitive salary range of $27.00 to $30.00 per hour, with flexibility to recognize and reward various levels of expertise, performance, and tenure.
Loro Piana provides a comprehensive benefits package including healthcare, fertility support, adoption and surrogacy assistance, tuition reimbursement, and mental health support.
Loro Piana fosters a supportive and rewarding work environment that values employee well-being and growth. The company is committed to creating an inclusive culture where diverse identities and perspectives are valued and can thrive.
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