Loro Piana Client Advisor

Loro Piana is a prestigious Italian luxury brand renowned for its exquisite textiles and sophisticated ready-to-wear collections. As part of the esteemed LVMH group, Loro Piana is celebrated for its commitment to unparalleled quality and craftsmanship, offering a refined and elegant work environment for those passionate about luxury fashion.

1. Exceed personal sales goals and ensure continuous growth in a team setting while upholding Loro Piana standards.
2. Develop and incorporate comprehensive product knowledge to facilitate the sales process.
3. Collaborate with fellow team members to ensure a seamless shopping experience for clients and contribute to the overall success of the store.
4. Cultivate and maintain strong relationships with clients by following up on purchases and providing after-sales support.
5. Collect and update client information to enhance future interactions and tailor services to individual preferences.
6. Actively engage with clients to promote products, provide personalized assistance, and drive sales growth.
7. Oversee maintenance of store displays to ensure alignment with visual merchandising guidelines.
8. Collaborate with store leadership to execute action plans aimed at enhancing sales performance.
9. Identify key opportunities for optimizing sales growth and operational efficiencies.
10. Role model company values.

1. 3+ years of sales experience, preferably in a luxury retail environment.
2. Proficient in Microsoft Office, SAP, and other digital tools.
3. Excellent customer service, teamwork, and problem-solving skills.
4. General knowledge of sales, operations, and inventory.
5. Ability to lift and move up to 40 pounds.

1. Sales expertise in luxury retail
2. Proficiency in Microsoft Office and SAP
3. Strong customer service skills
4. Teamwork and collaboration
5. Problem-solving abilities

Minimum of 3 years of sales experience, preferably in a luxury retail environment.

Healthcare, fertility support, adoption and surrogacy assistance, tuition reimbursement, and mental health support.

Loro Piana fosters a culture of inclusion and excellence, where employees are valued for their contributions and encouraged to thrive. The brand is committed to creating a supportive and rewarding work environment that emphasizes well-being and professional growth.