Loro Piana Client Advisor

Loro Piana, a distinguished member of the LVMH group, is renowned for its unparalleled commitment to quality and craftsmanship. As a leader in the luxury fashion industry, Loro Piana specializes in the finest textiles and bespoke garments, offering an exceptional work environment that values excellence and innovation.

1. Exceed personal sales goals and ensure continuous growth in a team setting while upholding Loro Piana standards.
2. Develop and incorporate comprehensive product knowledge to facilitate the sales process.
3. Collaborate with team members to ensure a seamless shopping experience and contribute to the store's overall success.
4. Cultivate and maintain strong client relationships by following up on purchases and providing after-sales support.
5. Collect and update client information to enhance future interactions and tailor services to individual preferences.
6. Actively engage with clients to promote products, provide personalized assistance, and drive sales growth.
7. Oversee maintenance of store displays to ensure alignment with visual merchandising guidelines.
8. Collaborate with store leadership to execute action plans aimed at enhancing sales performance.
9. Identify key opportunities for optimizing sales growth and operational efficiencies.

1. 3+ years of sales experience, preferably in a luxury retail environment.
2. Proficient in Microsoft Office, SAP, and other digital tools.
3. Excellent customer service, teamwork, and problem-solving skills.
4. General knowledge of sales, operations, and inventory.
5. Ability to lift and move up to 40 pounds.

1. Sales expertise in luxury retail
2. Proficiency in Microsoft Office and SAP
3. Strong customer service and teamwork abilities
4. Problem-solving skills
5. Knowledge of sales operations and inventory management

A minimum of 3 years of sales experience in a luxury retail environment is required.

Healthcare, fertility support, adoption and surrogacy, tuition reimbursement, and mental health support.

Loro Piana fosters a culture of inclusion and excellence, providing a supportive environment where employees can thrive. The brand emphasizes quality, craftsmanship, and a commitment to employee well-being and growth.