Loro Piana Client Advisor

Loro Piana, a distinguished Italian luxury Maison established in 1924, is renowned for its superior textiles, ready-to-wear collections, accessories, and bespoke garments. As a part of the prestigious LVMH group, Loro Piana is committed to maintaining unparalleled quality and excellence, setting the benchmark in the luxury fashion industry.

1. Exceed personal sales targets and contribute to team growth while maintaining Loro Piana's standards.
2. Develop and utilize in-depth product knowledge to enhance the sales process.
3. Collaborate with team members to ensure a seamless client shopping experience and contribute to store success.
4. Cultivate and maintain strong client relationships through follow-up and after-sales support.
5. Collect and update client information to personalize future interactions and services.
6. Engage actively with clients to promote products and drive sales growth.
7. Ensure store displays align with visual merchandising guidelines.
8. Work with store leadership to execute action plans for enhanced sales performance.
9. Identify opportunities for optimizing sales growth and operational efficiencies.
10. Embody company values as a role model.

1. 3+ years of sales experience, preferably in luxury retail.
2. Proficiency in Microsoft Office, SAP, and other digital tools.
3. Excellent customer service, teamwork, and problem-solving abilities.
4. General knowledge of sales, operations, and inventory management.
5. Physical ability to lift and move up to 40 pounds.

1. Sales expertise in luxury retail
2. Product knowledge
3. Customer relationship management
4. Team collaboration
5. Visual merchandising
6. Operational efficiency
7. Digital proficiency

A minimum of 3 years of sales experience, ideally within a luxury retail environment, is required.

Loro Piana offers a comprehensive benefits package that includes medical, dental, and vision coverage, fertility support, adoption and surrogacy reimbursement, tuition reimbursement, a 401K match, and Headspace mental health support. Employees also enjoy a generous product discount, exclusive LVMH discounts, and other tailored perks.

Loro Piana fosters a culture of inclusion and belonging, ensuring diverse identities and perspectives are valued and can thrive. The company is dedicated to creating an equitable and supportive work environment that prioritizes employee well-being and growth.