Loro Piana Client Advisor

Loro Piana, an esteemed Italian luxury Maison under the LVMH group, is renowned for its dedication to crafting the finest quality textiles, ready-to-wear collections, and bespoke garments. With a legacy of exceptional craftsmanship and the use of the world's most exquisite raw materials, Loro Piana stands as a leader in the luxury industry, committed to unparalleled quality and excellence.

1. Exceed personal sales goals and ensure continuous growth in a team setting while upholding Loro Piana standards.
2. Develop and incorporate comprehensive product knowledge to facilitate the sales process.
3. Collaborate with fellow team members to ensure a seamless shopping experience for clients and contribute to the overall success of the store.
4. Cultivate and maintain strong relationships with clients by following up on purchases and providing after-sales support.
5. Collect and update client information to enhance future interactions and tailor services to individual preferences.
6. Actively engage with clients to promote products, provide personalized assistance, and drive sales growth.
7. Oversee maintenance of store displays to ensure alignment with visual merchandising guidelines.
8. Collaborate with store leadership to execute action plans aimed at enhancing sales performance.
9. Identify key opportunities for optimizing sales growth and operational efficiencies.
10. Role model company values.

1. 3+ years of sales experience, preferably in a luxury retail environment.
2. Proficient in Microsoft Office, SAP, and other digital tools.
3. Excellent customer service, teamwork, and problem-solving skills.
4. General knowledge of sales, operations, and inventory.
5. Ability to lift and move up to 40 pounds.

1. Sales expertise in luxury retail
2. Product knowledge and merchandising
3. Customer relationship management
4. Team collaboration
5. Problem-solving abilities

Minimum 3 years of sales experience, preferably in a luxury retail environment.

Loro Piana offers a competitive salary range of $27.00 to $29.00 per hour, with flexibility to recognize and reward various levels of expertise, performance, and tenure.

Healthcare, fertility support, adoption and surrogacy, tuition reimbursement, and mental health support.

Loro Piana fosters a supportive and rewarding work environment that values employee well-being and growth. As part of the LVMH group, the brand emphasizes a culture of inclusion and diversity, ensuring a sense of belonging for all employees.