Longines Deputy Boutique Manager

Longines is a Swiss luxury watchmaker recognised for its elegance, technical expertise and strong heritage in precision timekeeping. The brand operates within the Swatch Group, leveraging the Group’s global distribution network and expertise in watchmaking, retail and after-sales service to maintain a prominent presence in luxury channels worldwide.

1. Support the Boutique Manager in daily operations of the boutique within a major department store, ensuring flawless customer service and adherence to brand standards.
2. Drive sales performance through active selling, clienteling, prospecting and personalised service for VIP clientele.
3. Supervise, coach and schedule boutique staff; conduct onboarding and ongoing training to elevate product knowledge and commercial skills.
4. Maintain merchandising and visual standards; implement promotional layouts, seasonal transitions and in-store events or trunk shows.
5. Manage inventory control, stock replenishment, receptions, transfers and regular stocktaking; ensure loss-prevention and cash-handling procedures are followed.
6. Prepare sales and operational reports for the Boutique Manager and regional leadership; support administrative tasks required for boutique governance.

1. Proven retail leadership experience in luxury goods, watches or jewellery, with a track record of meeting sales targets.
2. Strong commercial orientation with excellent clienteling and relationship-management skills.
3. Demonstrated ability to lead and develop small teams, with experience in coaching and performance management.
4. Solid organisational skills, attention to detail and familiarity with inventory and cash-control processes.
5. Flexibility to work retail hours, including weekends and major retail periods; professional presentation consistent with brand image.

1. Clienteling and VIP service
2. Visual merchandising and store standards
3. Team leadership and coaching
4. Inventory management and stock control
5. POS operation and cash handling
6. Sales reporting and basic retail analytics

Minimum 2–3 years’ experience in a supervisory or assistant-management role within luxury retail, ideally with direct exposure to watches or jewellery.

Secondary education required; vocational or post-secondary training in retail, business or luxury brand management preferred.

Longines combines Swiss watchmaking tradition with contemporary retail excellence, emphasising refined client service and product expertise. The workplace culture values precision, professionalism and mentorship, offering a collaborative environment within the broader Swatch Group network.