Longines Client Advisor

Brisbane • Australia

Tuesday, October 21, 2025

Longines, a prestigious watchmaking brand renowned for its timeless elegance and precision, operates under the umbrella of The Swatch Group, a global leader in the watch industry. The Swatch Group is celebrated for its diverse portfolio of luxury and high-quality brands, providing an exceptional environment for career growth and development.

1. Provide exceptional customer service to clients in a luxury retail environment.
2. Assist clients in selecting and purchasing Longines products, ensuring a personalized shopping experience.
3. Maintain in-depth knowledge of Longines products and brand heritage to effectively communicate with clients.
4. Achieve sales targets and contribute to the overall success of the store.
5. Manage and resolve client inquiries and complaints with professionalism.
6. Support visual merchandising efforts to uphold the brand's aesthetic standards.
7. Collaborate with team members to create a cohesive and supportive work environment.

1. Previous experience in luxury retail or a related field.
2. Strong understanding of customer service principles.
3. Ability to achieve sales targets and work in a fast-paced environment.

1. Excellent communication and interpersonal skills.
2. Proficiency in a second language is advantageous.
3. Strong organizational and multitasking abilities.
4. Attention to detail and a keen sense of aesthetics.

A minimum of 2 years of experience in luxury retail or a similar customer-facing role is required.

High school diploma or equivalent; additional education in business or retail management is a plus.

Competitive benefits package including employee discounts, professional development opportunities, and a supportive work environment.

Longines fosters a culture of excellence and innovation, where employees are encouraged to develop their skills and contribute to the brand's legacy of precision and elegance. The work environment is collaborative, with a strong emphasis on customer satisfaction and team success.