Longines Assistant Store Manager

Longines is a Swiss luxury watchmaker renowned for its elegance, precision and long-standing heritage. The brand is part of the Swatch Group, a global leader in finished watches and watch components, and operates within a network of mono-brand boutiques and premium retail partners worldwide.

1. Support the Store Manager in day-to-day boutique operations, ensuring adherence to Longines brand standards and visual merchandising guidelines.
2. Drive sales performance through active selling, clienteling and the coaching of sales advisors to meet and exceed sales targets and KPIs.
3. Lead and motivate the boutique team: manage scheduling, onboarding, training and performance feedback to maintain high service levels.
4. Oversee inventory control, stock replenishment, receiving and loss-prevention procedures in coordination with headquarters and retail operations.
5. Deliver exemplary after-sales service including warranty handling, repairs follow-up and coordination with the service network.
6. Operate point-of-sale systems, maintain accurate sales and administrative records and produce regular reports for the Store Manager.
7. Act as on-site brand ambassador and represent Longines at client events, trunk shows and local partnerships as required.

1. Proven supervisory experience in luxury retail or watches, with a solid commercial track record.
2. Strong leadership and people-management capability, including team coaching and performance management.
3. Excellent customer-service orientation and ability to build long-term client relationships (clienteling).
4. Sound knowledge of product merchandising, stock control and basic after-sales procedures within a boutique environment.
5. Professional presentation and a strong sense of discretion and brand stewardship.
6. Fluent French; professional proficiency in English is advantageous.

1. Clienteling
2. Visual merchandising
3. Inventory management
4. Sales coaching and KPI-driven selling
5. Point-of-sale (POS) operation
6. Retail reporting and basic administrative systems
7. After-sales service coordination

Typically 2–4 years of progressive experience in retail, with at least one year in a supervisory or assistant-manager role within the luxury goods or watch sector.

High school diploma or equivalent; vocational training in retail, luxury brand management or hospitality preferred.

Longines operates within the Swatch Group framework, combining Swiss craftsmanship with an international retail footprint. The brand values professionalism, timeless elegance and client-focused service, offering a structured retail environment with an emphasis on team development and brand integrity.