Loewe Team Leader

LOEWE, a distinguished name in luxury fashion, is part of the LVMH Group. Renowned for its commitment to craftsmanship and cultural heritage, LOEWE has been a beacon of Spanish luxury since 1846. Under the creative direction of Jack McCollough and Lazaro Hernandez, the brand continues to innovate while honoring its rich legacy in leather goods and fashion.

1. Assist management with day-to-day coordination of the team.
2. Act as the Manager on Duty in the absence of management.
3. Open and close the store in the absence of management.
4. Support management with delivering training and coaching to the team.
5. Provide exceptional customer service and exceed client expectations.
6. Share brand history and heritage with the team and clients.
7. Highlight product categories through product knowledge to cross-sell and upsell.
8. Engage with diverse clients to develop long-lasting relationships.
9. Develop and grow a client book, updating client information.
10. Participate in visual merchandising in accordance with LOEWE’s standards.
11. Maintain products in an efficient, clean, secure, and organized manner.
12. Support with inventory management and ad hoc back-of-house tasks.
13. Follow company policies and procedures, including grooming and behavior standards.

1. Experience within a similar retail role.
2. Deep interest in fashion, art, and culture.
3. Experience working with and leading a diverse, dynamic team.
4. Excellent organizational, prioritization, and multitasking skills.
5. Ability to lead and inspire the team to perform at their best.
6. Fluent in Chinese, English, and Italian.

1. Effective communication skills with the ability to build and maintain a client book.
2. Results-driven with a commercial mindset.
3. Flexible, adaptable, and collaborative approach to work.
4. Strong organizational and multitasking abilities.
5. Ability to connect with different employees and clients.

Minimum 5 years of experience in a similar retail role.

LOEWE fosters a culture of inclusivity and diversity, valuing the uniqueness of its clients and teams. The brand encourages a welcoming environment for all genders, ethnicities, and abilities, ensuring everyone feels valued and empowered.