Loewe Senior Client Advisor

LOEWE is a Spanish luxury house renowned for its exceptional leather craftsmanship and artisan-led approach to design. Under the creative direction of Jonathan Anderson and as part of the LVMH group, the Maison combines a deep heritage in fine leather goods with a contemporary, art-forward sensibility. LOEWE emphasizes meticulous craftsmanship, creative collaboration and a global retail presence that caters to discerning clients.

1. Consistently achieve and exceed monthly and annual sales targets and individual KPIs to drive store performance.
2. Deliver highly personalized client service and long-term clienteling, leveraging deep product and brand knowledge of LOEWE’s heritage and collections.
3. Manage and maintain an accurate client book and CRM records; use customer data to tailor outreach and generate repeat business.
4. Promote and support store events through proactive client outreach (email, phone, handwritten notes) and timely follow-up on leads and sales.
5. Contribute to and maintain LOEWE visual merchandising and image standards on the sales floor and in the stockroom.
6. Support inventory control, shipping/receiving, alterations follow-up and general stockroom organization as required.
7. Foster a collaborative team environment through open communication and by supporting colleagues in daily operations and client service.
8. Handle client inquiries and resolve service issues promptly, ensuring a premium client experience at every touchpoint.

1. Minimum three years of luxury fashion sales experience in a retail environment.
2. Proven track record of exceeding individual and store sales targets and meeting KPI objectives.
3. Exceptional verbal and written communication skills with strong organizational ability and follow-through.
4. Comfortable managing multiple priorities in a fast-paced retail setting and adaptable to varied client needs.
5. Willingness to work a flexible schedule including evenings, weekends and holidays; foreign language skills are a plus but not required.

1. Luxury sales
2. Clienteling
3. CRM
4. Product knowledge (LOEWE heritage)
5. KPI-driven selling
6. Visual merchandising
7. Inventory control
8. Exceptional verbal and written communication
9. Organizational and multitasking skills
10. Team collaboration
11. Adaptability to flexible schedules

Minimum three years of luxury fashion sales experience within a retail environment, with a demonstrable history of surpassing sales targets and building lasting client relationships.

High school diploma or equivalent; further training or vocational study in fashion, retail or customer service is preferred.

Medical, dental and vision insurance; short- and long-term disability; various paid time off programs; holiday pay; bonus structure; 401(k) with employer contribution/automatic employee contribution; employee discount and other perks.

LOEWE’s culture blends traditional craftsmanship with contemporary creativity, encouraging close collaboration between retail teams and designers. The Maison values meticulous attention to detail, client-focused service and a supportive, inclusive workplace that nurtures professional growth within a global luxury network.