Loewe Client Advisor

LOEWE, part of the LVMH Group, is a prestigious luxury fashion house renowned for its exceptional craftsmanship and innovative designs. With a rich heritage dating back to 1846, the brand is celebrated for its expertise in leather goods and its commitment to artistic expression and cultural engagement.

1. Achieve individual and store sales objectives.
2. Provide an exceptional and memorable client experience through engaging interactions.
3. Develop and maintain long-lasting client relationships.
4. Communicate regularly with clients via email, phone, and personalized notes.
5. Master and convey the brand's history and heritage.
6. Showcase product categories through knowledge and storytelling.
7. Expand and update client information in company tools.
8. Collaborate with team members to achieve store objectives.
9. Participate in visual merchandising according to brand standards.
10. Maintain product organization and security in both front and back of house.
11. Assist with inventory management and back of house tasks.
12. Adhere to company policies and grooming standards.

1. Proven experience in achieving individual and team goals.
2. Experience in a customer-centric role.
3. Interest in fashion, art, and culture.
4. Inclusive and open-minded approach.
5. Confident, adaptable, and empathetic communication style.
6. Fluency in English, Chinese, and French.

1. Effective communication
2. Client relationship management
3. Sales and commercial acumen
4. Team collaboration
5. Product knowledge and storytelling

Experience in a similar customer-centric role is required.

LOEWE fosters a culture of inclusivity and creativity, valuing diversity and individuality among its employees. The brand emphasizes a collaborative environment where team members are encouraged to contribute their unique perspectives and talents.