Loewe Client Advisor

LOEWE, a prestigious luxury fashion house established in Spain in 1846, is renowned for its dedication to craft and culture. As part of the LVMH conglomerate, LOEWE operates under the creative direction of Jack McCollough and Lazaro Hernandez, offering a unique blend of intellectual and playful fashion. The brand is celebrated for its vibrant Spanish lifestyle and exceptional leather craftsmanship. LOEWE is committed to inclusivity and values diversity among its clients and teams, fostering an environment where everyone feels valued and empowered.

1. Achieve individual and store sales objectives.
2. Provide an exceptional and memorable client experience through emotional engagement.
3. Develop and maintain long-lasting client relationships.
4. Communicate regularly with clients via email, phone, messages, or personalized notes.
5. Master and convey the brand's history and heritage.
6. Showcase product categories through expert product knowledge and storytelling.
7. Expand and update the client book using company tools.
8. Collaborate as a team player to meet store objectives.
9. Participate in visual merchandising according to LOEWE’s standards.
10. Maintain products efficiently and securely, both front and back of house.
11. Support inventory management and perform ad hoc back of house tasks.
12. Adhere to company policies, including grooming and behavior standards.

1. Proven experience in achieving individual goals and contributing to team results.
2. Experience in a customer-centric role.
3. Deep interest in fashion, art, and culture.
4. Inclusive and open-minded attitude.
5. Confident, service-oriented, adaptable, and empathetic.
6. Effective communication skills with the ability to build and maintain a client portfolio.
7. Results-driven with a commercial mindset and a team player attitude.
8. Fluent in English and French.

1. Client engagement and relationship building
2. Product knowledge and storytelling
3. Team collaboration
4. Visual merchandising
5. Inventory management
6. Communication skills
7. Adaptability and empathy

Minimum 3 years of experience in a similar customer-centric role.

LOEWE offers a dynamic and inclusive work environment where employees can learn and grow daily. The company values diversity and provides opportunities for career advancement within the global luxury fashion industry.

LOEWE fosters a culture of inclusivity, valuing the uniqueness of its clients and teams. The brand is committed to creating an environment that welcomes all genders, ethnicities, socioeconomic backgrounds, and abilities. LOEWE encourages employees to feel valued, included, and empowered to contribute their best.