Loewe Client Advisor

LOEWE, a distinguished name in luxury fashion, was established in Spain in 1846 and is part of the LVMH Group, a global leader in luxury goods. With nearly two centuries of expertise, LOEWE is renowned for its commitment to craftsmanship and cultural heritage, offering a unique blend of traditional techniques and modern innovation. Under the creative direction of Jack McCollough and Lazaro Hernandez, the brand continues to push the boundaries of fashion with its vibrant Spanish lifestyle and unparalleled leather expertise.

1. Achieve individual and store sales objectives.
2. Provide exceptional and memorable client experiences through engaging interactions.
3. Develop and maintain long-lasting client relationships.
4. Communicate regularly with clients via email, phone, and personalized notes.
5. Master and convey the brand's history and heritage.
6. Showcase product categories through in-depth product knowledge and storytelling.
7. Expand and update the client book using company tools.
8. Collaborate with team members to achieve store objectives.
9. Participate in visual merchandising according to LOEWE's standards.
10. Maintain product organization and security both in front and back of house.
11. Support inventory management and perform ad hoc back-of-house tasks.
12. Adhere to company policies, including grooming and behavior standards.

1. Proven experience in achieving individual and team goals.
2. Experience in a customer-centric role.
3. Interest in fashion, art, and culture.
4. Inclusive and open-minded attitude.
5. Confidence and adaptability in service-oriented roles.
6. Effective communication skills for building client relationships.
7. Results-driven with a commercial mindset.
8. Fluency in English and French.

1. Client engagement and relationship building
2. Product knowledge and storytelling
3. Team collaboration
4. Visual merchandising
5. Inventory management
6. Effective communication
7. Cultural awareness

Previous experience in a customer-centric role is required, with a focus on achieving individual and team goals.

The role offers the opportunity to work in a dynamic and ambitious environment, with exposure to the luxury fashion industry and potential career growth within the LVMH Group.

LOEWE fosters an inclusive and empowering culture that values diversity and encourages all team members to contribute their best. The brand is committed to supporting contemporary art, craft, and culture globally, reflecting its rich legacy of craftsmanship and cultural appreciation.