Loewe Client Advisor

Loewe is a Spanish luxury house renowned for its artisanal leather goods and refined ready-to-wear, operating under the LVMH group. The Maison combines a heritage of expert craftsmanship with contemporary creative direction, supporting a culture that values design, material excellence, and elevated client service.

1. Consistently meet or exceed monthly and annual sales targets and individual KPIs.
2. Deliver personalised, high‑touch client experiences that build enduring relationships and loyalty.
3. Maintain deep product and brand knowledge to advise clients on Loewe’s collections and heritage.
4. Use CRM tools to record client data, manage a client book, and execute targeted outreach (email, phone, notes).
5. Support visual presentation and merchandising to Loewe’s image standards on the sales floor.
6. Ensure stockroom organisation, support inventory control, and assist with shipping/receiving as required.
7. Promote and support in‑store events and follow up promptly on client enquiries, alterations, and special requests.
8. Foster teamwork and open communication with colleagues to enhance store performance and workplace environment.

1. Minimum three years’ luxury fashion sales experience in a retail environment.
2. Proven track record of surpassing individual and store sales targets.
3. Excellent verbal and written communication skills with strong organisation and follow‑through.
4. Demonstrable ability to manage multiple tasks in a fast‑paced environment and adapt to diverse client needs.
5. Willingness to work a flexible schedule including evenings, weekends, and holidays.
6. Team‑oriented mindset with strong collaborative instincts.
7. Foreign language skills are a plus but not required.

1. CRM tools
2. Client book management
3. Visual merchandising
4. Inventory control and shipping/receiving
5. Exceptional verbal and written communication
6. Customer relationship building and personalised selling
7. Organisational skills and multitasking
8. KPI‑driven sales performance

Minimum three years of luxury fashion retail sales experience, with demonstrable success in achieving sales targets, maintaining client relationships, and working within a high‑end retail environment.

High school diploma or equivalent; additional coursework or certification in retail, fashion, or luxury brand management preferred.

Medical, dental and vision insurance; short‑ and long‑term disability; various paid time off programs and holiday pay; bonus structure; employee discount/perks; 401(k) with employer contribution.

The Maison emphasises craftsmanship, creativity and meticulous client service, reflecting Loewe’s artisanal heritage and contemporary aesthetic under esteemed creative leadership. The retail environment prizes collaboration, high standards of presentation, and a commitment to building meaningful client relationships.