Kering SAP Demand and Release Manager

Kering, a global luxury conglomerate, oversees the growth of a distinguished portfolio of fashion, leather goods, and jewelry brands, including Gucci, Saint Laurent, Bottega Veneta, and Balenciaga, among others. The group is committed to fostering creativity and innovation while ensuring sustainable and responsible luxury. With a workforce of 47,000 and a revenue of €17.2 billion in 2024, Kering is a leader in the luxury sector, offering diverse career opportunities across its various divisions.

1. Manage a team responsible for SAP change and release management across EMEA, AMER, and APAC regions.
2. Oversee the change request portfolio and establish processes for SAP project and maintenance activities.
3. Implement and manage change request tools such as JIRA with support from Kering's change management solutions team.
4. Coordinate the change request portfolio with domain teams and the Functional Integration team responsible for the Change Approval Board (CAB).
5. Orchestrate the delivery process for releases, including urgent corrections and scheduled updates.
6. Maintain release management tools like SAP CHARM and ensure their integration with change management tools.
7. Plan, prepare, and coordinate release deployments in collaboration with domain managers and project managers.
8. Enforce release management guidelines and ensure alignment of the SAP landscape with project and maintenance needs.
9. Establish and communicate release schedules and monitor associated deliverables.
10. Validate and communicate release content and manage communication with IT and business teams regarding system updates and changes.

1. Minimum of 5 years of SAP expertise in project and maintenance activities, with experience in release management.
2. Experience with SAP ChaRM and JIRA; knowledge of Service Now is advantageous.
3. Proficiency in English is essential; Italian and French are beneficial.
4. Experience in international and multicultural project environments is desirable.

1. Strong communication and coordination skills for managing internal and offshore teams.
2. Excellent interpersonal skills and the ability to build relationships.
3. Team-oriented with a service-focused mindset.
4. Customer-oriented with problem-solving capabilities and strong analytical skills.
5. Ability to work independently and collaboratively.

A minimum of 5 years of experience in SAP project and maintenance activities, with a focus on release management.

Kering offers a dynamic work environment with opportunities for career advancement within its global luxury group. Employees benefit from being part of a major IT transformation program in the luxury industry, with the chance to develop expertise in information systems.

Kering is dedicated to building a diverse workforce, valuing diversity in gender, age, nationality, culture, religious beliefs, and sexual orientation. The company fosters an inclusive environment that encourages talent expression and adaptability in a changing world.