Kenzo Team Leader

Kenzo, part of the esteemed LVMH group, is renowned for its bold and innovative approach to fashion. As an employer, Kenzo offers a dynamic and creative environment, encouraging employees to embody the brand's vibrant spirit and commitment to excellence.

1. Act as a brand ambassador, instilling passion and pride for Kenzo.
2. Embody the brand image for customers and the store team, adhering to dress codes and appearance guidelines.
3. Reflect visual merchandising guidelines to promote the brand image.
4. Enhance customer service standards to ensure the best client journey.
5. Welcome clients, educate them about the brand, and build lasting relationships.
6. Introduce complementary products and share product knowledge to drive sales.
7. Process sales confidently and professionally.
8. Stay updated on fashion trends and product lines.
9. Support stock control and management.
10. Lead the team through briefings, training, and coaching.
11. Create a team spirit and motivate the team to increase sales and efficiency.
12. Ensure adherence to company policies and procedures.
13. Supervise staff in executing operating procedures, pricing, and merchandise receipt.
14. Evaluate Sales Associates' performance and provide feedback.
15. Manage day-to-day business and administrative needs.

1. Minimum of 3 years' experience in sales within a luxury, high fashion environment.
2. Experience in selling ready-to-wear and leather goods.
3. Passion for fashion and sales.
4. Commitment to achieving and exceeding targets while focusing on client experience.
5. Excellent personal presentation, embodying the Kenzo brand.
6. Understanding of retail KPIs.

A minimum of 3 years in luxury fashion sales, with expertise in ready-to-wear and leather goods.

Kenzo fosters a vibrant and inclusive workplace culture, encouraging creativity and innovation. Employees are valued for their individuality and are empowered to express the brand's bold and dynamic spirit.