Kenzo Store Supervisor

Tianhe • China

Thursday, January 29, 2026

Kenzo, a distinguished name in the luxury fashion industry, is renowned for its vibrant and eclectic designs that seamlessly blend Eastern and Western influences. As part of the esteemed LVMH Group, Kenzo benefits from the conglomerate's extensive resources and global reach, offering unparalleled opportunities for growth and innovation. The brand is committed to fostering a dynamic and inclusive workplace where creativity and excellence are at the forefront.

1. Drive business development and maximize sales results by monitoring key performance indicators and setting daily targets during morning meetings.
2. Develop action plans to achieve monthly and annual goals while enhancing team sales skills.
3. Motivate the team to meet objectives and provide qualitative and forward-looking feedback to headquarters on products and visual merchandising.
4. Represent the brand by developing market intelligence and maintaining visual merchandising standards.
5. Act as a brand ambassador within the store and the market, setting an example in grooming and uniform standards.
6. Manage store operations with excellence, including inventory and cash management, cleanliness, and maintenance.
7. Recruit and onboard staff in collaboration with HR, ensuring adherence to onboarding processes and evaluating performance during probation.
8. Foster team spirit and encourage performance and initiative through continuous feedback and recognition.
9. Define and follow up on development plans for team members, discussing employee development with HR and identifying potential succession plans.
10. Cultivate long-term customer relationships through qualitative customer experiences, data collection, and accuracy.
11. Train and empower the team to build customer loyalty and recruit new customers through personalized relationships.

1. Over three years of experience in the fashion luxury retail industry, with at least one year in a management role.
2. Strong product and material knowledge.
3. Good understanding and passion for the Kenzo brand.
4. Excellent management and communication skills.
5. Proficiency in computer skills, including Windows, word processing, and spreadsheets.

1. Leadership and team management
2. Sales and business development
3. Customer relationship management
4. Market intelligence and brand representation
5. Operational excellence

Over three years in luxury fashion retail, including at least one year of management experience.

Kenzo offers a comprehensive benefits package, including professional development opportunities, employee discounts, and a supportive work environment that encourages creativity and innovation.

Kenzo fosters a vibrant and inclusive workplace culture that celebrates diversity and encourages creativity. As part of the LVMH Group, employees are part of a global network that values innovation, excellence, and collaboration.