Kenzo Senior Sales Advisor
Kenzo, a distinguished name in the luxury fashion industry, is part of the esteemed LVMH group, renowned for its exceptional craftsmanship and innovative designs. As an employer, Kenzo offers a dynamic and inspiring work environment, fostering creativity and excellence in every aspect of its operations.
- Achieve sales targets and key performance indicators, contributing to the implementation of store action plans.
- Provide qualitative feedback to managers and understand the local competitive landscape, including best practices and best-sellers.
- Master the sales ceremony from greeting to after-sales service, with comprehensive knowledge of product storytelling and information.
- Build and maintain long-term client relationships through data collection, thank-you cards, and invitations.
- Establish connections with personal shoppers, stylists, and concierge services.
- Demonstrate teamwork by supporting colleagues, especially new hires, and ensuring business continuity through autonomy and commitment.
- Embody the Kenzo brand as an ambassador, maintaining store standards and developing a deep understanding of fashion trends and competitors.
- Adhere to uniform and grooming guidelines, adapting to each client's profile in both local language and English.
- Exhibit impeccable etiquette and a positive attitude at all times.
- Master and comply with all procedures as per the Store Handbook and local regulations, suggesting improvements for efficiency.
- Minimum of 5 years of sales experience.
- Excellent fashion industry knowledge.
- Fluent in English.
- Strong interpersonal skills and excellent presentation.
- Proactive and dynamic with a challenge-driven mindset.
A minimum of 5 years in sales within the luxury fashion sector is required.
The position is open to individuals with disabilities (RQTH).
Kenzo fosters a culture of creativity, inclusivity, and excellence. The company values teamwork and encourages employees to develop their skills and grow within the organization. As part of the LVMH group, Kenzo offers a prestigious and inspiring work environment.
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