Kenzo Sales Advisor
Kenzo, a distinguished name in the world of luxury fashion, is renowned for its unique blend of Japanese aesthetics and Parisian culture. As part of the esteemed LVMH group, Kenzo offers an exceptional work environment where creativity and innovation are at the forefront. Employees are empowered to contribute to the brand's legacy while enjoying the support and resources of a global leader in luxury goods.
- Achieve sales targets and key performance indicators, contributing to the implementation of store action plans.
- Provide qualitative feedback to managers and maintain awareness of the store's commercial environment, including local competition.
- Master the sales ceremony from greeting to after-sales service, with comprehensive knowledge of product storytelling and details.
- Foster long-term client relationships through data collection, thank-you cards, and invitations, while building connections with personal shoppers and stylists.
- Demonstrate teamwork by supporting colleagues, particularly new hires, and maintaining autonomy and commitment to ensure business continuity.
- Embody the Kenzo brand as an ambassador, ensuring store standards align with brand image and developing extensive fashion knowledge.
- Adhere to uniform and grooming guidelines, adapting to client profiles in both local language and English, while maintaining a positive demeanor.
- Comply with all procedures as per the Store Handbook and local regulations, suggesting improvements for efficiency.
- Minimum of 3 years of sales experience.
- Fluent in English.
- Strong fashion knowledge and passion for the industry.
- Excellent interpersonal and presentation skills.
- Dynamic, proactive, and goal-oriented.
- Ability to adapt communication style to different clients.
A minimum of three years in a sales role within the fashion industry, with a strong understanding of luxury retail dynamics.
The position is inclusive and open to individuals with disabilities (RQTH).
Kenzo fosters a dynamic and inclusive workplace culture that values creativity, collaboration, and personal growth. As part of the LVMH family, employees benefit from a supportive environment that encourages innovation and excellence, reflecting the brand's commitment to diversity and sustainability.
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