Kendo Junior National Account Manager

London • UK

Friday, February 13, 2026

Kendo, a leader in the Perfumes & Cosmetics sector, operates under the aegis of a prominent luxury conglomerate, renowned for its innovative approach and commitment to excellence. The company is celebrated for fostering an environment that encourages creativity and professional growth, making it an employer of choice in the luxury beauty industry.

1. Serve as the primary liaison and cultivate strategic relationships with Sephora across various functions including Buying, Supply, Marketing, and E-commerce, with guidance from the Senior National Account Manager.
2. Facilitate and drive cross-functional collaboration between the retailer and Kendo teams.
3. Develop and execute tailored activities for each assigned National Account Group to optimize business potential.
4. Coordinate with internal teams such as Sales & Education, Marketing, E-commerce, and Finance to ensure effective communication and robust working relationships.
5. Collaborate with Field Management and Visual Merchandising teams to gather feedback from retail teams and stores.
6. Conduct regular visits to key stores within assigned National Account Groups, either independently or with the field sales team and Senior National Accounts Manager.
7. Achieve agreed retail and wholesale targets for allocated National Account Groups.
8. Monitor and forecast retail and wholesale performance for assigned accounts.
9. Collaborate with the Planner on SKU forecasting and inventory targets for core and new product developments.
10. Work closely with Finance and Supply teams to resolve underpayments and returns monthly, ensuring timely completion of internal trackers.
11. Support reporting on Sell-in and Sell-out metrics.
12. Ensure appropriate allocation and sell-in for new launches and review sell-in and sell-through of key projects.
13. Prepare and coordinate sales strategy documents for company strategy meetings and present retailer-specific strategies.
14. Support the Senior National Account Manager in defining and implementing retailer-specific Joint Business Plans, reviewing progress quarterly.
15. Manage the exchange of information with retailers and update weekly trackers.
16. Oversee the application process for new account creation or closure.

1. Commercially aware with the ability to drive business performance.
2. Effective time management and contingency planning skills to meet targets.
3. Experience in retail sales management within the National Account sector of the cosmetics industry.
4. Sephora experience is preferred but not essential.
5. Excellent written and verbal communication skills, adaptable for various audiences.
6. Strong planning and organizational skills.
7. Customer-focused approach.
8. Proficient in negotiation techniques, aiming for win-win solutions.
9. Team player with the ability to adapt to rapidly changing demands.
10. Proficient in Excel.

1. Relationship management
2. Cross-functional collaboration
3. Strategic planning
4. Communication
5. Negotiation
6. Time management
7. Organizational skills
8. Customer focus
9. Excel proficiency

A minimum of 3 years in retail sales management within the National Account sector of the cosmetics industry is required.

Kendo offers a dynamic work environment with opportunities for professional development and career advancement within the luxury beauty industry.

Kendo is committed to fostering a collaborative and innovative workplace culture that values creativity, diversity, and professional growth. The company encourages a dynamic and inclusive environment where employees are empowered to excel and contribute to the brand's success.