Kate Spade Senior Retention Manager

New York • USA

Monday, October 20, 2025

Kate Spade, a prominent name in the luxury fashion industry, is renowned for its vibrant and sophisticated designs. As part of the Tapestry, Inc. conglomerate, Kate Spade offers a dynamic and innovative work environment, encouraging creativity and excellence in all its endeavors.

1. Develop and implement strategic retention marketing initiatives to enhance customer loyalty and lifetime value.
2. Collaborate with cross-functional teams to design and execute personalized marketing campaigns.
3. Analyze customer data and market trends to identify opportunities for retention improvement.
4. Oversee the creation of engaging content and promotions tailored to target audiences.
5. Monitor and report on the effectiveness of retention strategies, adjusting tactics as necessary.

1. Proven experience in retention marketing or a similar role within the fashion or luxury sector.
2. Strong analytical skills with the ability to interpret data and make informed decisions.
3. Excellent leadership and project management abilities.
4. Familiarity with CRM tools and marketing automation platforms.

1. Strategic thinking and planning
2. Data analysis and interpretation
3. Leadership and team management
4. Proficiency in CRM and marketing tools
5. Creative problem-solving

A minimum of 5 years in a retention marketing role, preferably within the fashion or luxury industry.

Bachelor's degree in Marketing, Business Administration, or a related field.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts on brand products.

Kate Spade fosters a culture of creativity, inclusivity, and innovation, where employees are encouraged to express their individuality and contribute to the brand's vibrant ethos. The company values collaboration and continuous learning, providing opportunities for professional growth and development.