Jil Sander Client Advisor

Jil Sander, a distinguished name in the realm of international luxury fashion, is renowned for its commitment to design, quality, and functionality. As part of the OTB Fashion Group since 2021, the brand continues to push the boundaries of fashion through its progressive and experimental approach. Under the creative direction of Simone Bellotti, Jil Sander offers a sophisticated wardrobe for both men and women, blending contrasting elements to create garments and accessories that are both sumptuous and practical. The brand's collaborations with artists and artisans further enrich its unique vision.

1. Provide an exceptional in-store experience by understanding and fulfilling customer needs and expectations.
2. Build and maintain strong one-on-one relationships with customers, utilizing digital tools.
3. Maintain accurate records of customer activities and preferences for future reference.
4. Demonstrate comprehensive brand and product knowledge, staying informed about luxury trends and competitors.
5. Achieve personal and store sales targets by managing customer accounts through all sales stages.

1. 3 to 4 years of experience in luxury fashion retail.
2. Proficiency in German; English or other languages are advantageous.
3. Knowledge of back-of-house operations.

1. Strong communication skills with a focus on empathy and personal care.
2. Attention to detail.
3. Customer-focused and results-driven.
4. Effective time management.
5. Problem-solving abilities.
6. Omni-channel retail orientation.
7. Flexible availability.

3 to 4 years of experience in the luxury fashion industry is required.

The position offers a dynamic work environment within a prestigious luxury brand, opportunities for professional growth, and the chance to work with an innovative team.

Jil Sander fosters a culture of innovation and creativity, encouraging collaboration and continuous learning. The brand values the fusion of technology and craftsmanship, and its workplace is characterized by a commitment to excellence and a passion for fashion.