Jil Sander Client Advisor

Jil Sander, a distinguished name in the realm of international luxury fashion, is renowned for its commitment to design, quality, and functionality. The brand, under the creative direction of Simone Bellotti and part of the OTB Fashion Group since 2021, offers a timeless wardrobe for both men and women. It masterfully combines contrasting elements to create garments and accessories that are both sumptuous and practical. Jil Sander's ongoing collaborations with artists and artisans further enrich its visionary aesthetic.

1. Provide an exceptional in-store experience by understanding customer needs and expectations, and offering comprehensive product information.
2. Develop and maintain personalized customer relationships, utilizing digital tools for engagement.
3. Maintain detailed records of customer interactions and preferences for future reference.
4. Demonstrate extensive brand and product knowledge, staying informed about luxury market trends and competitors.
5. Achieve personal and store sales targets by effectively managing customer accounts through all stages of the sales process.

1. 3 to 4 years of experience in the luxury fashion industry.
2. Proficiency in English; knowledge of Chinese or other languages is advantageous.
3. Familiarity with Back of House (BOH) operations.

1. Excellent communication skills across various platforms.
2. Strong attention to detail.
3. Customer-focused and results-driven.
4. Effective time management.
5. Problem-solving capabilities.
6. Omni-channel retail orientation.
7. Flexible availability, including weekends and holidays.

A minimum of 3 to 4 years in the luxury fashion sector is required.

The position offers a dynamic work environment within a prestigious luxury brand, with opportunities for professional growth and development.

Jil Sander fosters a culture of innovation and collaboration, encouraging creativity and excellence. The brand values diversity and inclusivity, creating an environment where employees can thrive and contribute to the brand's legacy of luxury and sophistication.