Hermès Sales Advisor

Hermès Sellier is a distinguished French maison known for its artisanal leather goods, silk, ready-to-wear and lifestyle collections. The role sits within Hermès Distribution France, the retail network that operates the brand’s owned boutiques and concessions across the country; the organisation places a premium on craftsmanship, heritage and a modern approach to luxury retail.

1. Sell across all product departments, proactively identifying and converting client opportunities to drive store revenue.
2. Collaborate with the store team to achieve collective commercial targets and sustain a high standard of boutique presentation.
3. Ensure an exemplary client experience by anticipating needs, resolving enquiries and coordinating with the external relations lead when appropriate.
4. Build and manage an autonomous client file (clienteling) and execute systematic follow-up to recruit and retain national and international clients.
5. Act as an ambassador of Maison Hermès by conveying the brand’s values and highlighting the work of the artisans.
6. Participate in store operations including inventories, merchandising reconfigurations, stock organisation and maintenance of departmental standards.

1. Minimum 1 year of retail experience, preferably in luxury or premium environments.
2. Fluent English, both written and spoken.
3. Demonstrable passion for client service and a results-driven sales orientation.
4. Dynamic, audacious temperament with an ability to work across an extended sales area.
5. Excellent interpersonal skills, warm client manner and humility in conduct.
6. Proficiency with digital tools and new communication channels.

1. Clienteling and CRM follow-up
2. Cross-selling across luxury categories
3. Luxury client service and relationship management
4. Visual merchandising and stock organisation
5. Inventory procedures
6. Digital communication tools

At least 1 year of hands-on retail experience; experience within a luxury or premium brand is strongly preferred.

Hermès cultivates a workplace anchored in craftsmanship, authenticity and understated excellence. The retail network emphasises meticulous client care, collegiality and respect for artisanal savoir-faire while embracing innovation and modern retail practices.