Hermès Retail Sales Associate

Hermès is a renowned French luxury brand, celebrated for its exquisite craftsmanship and timeless elegance. As part of the Hermès Group, the brand is synonymous with high-quality leather goods, fashion accessories, and ready-to-wear collections. Hermès is committed to maintaining its heritage while fostering innovation and creativity, making it a prestigious and dynamic place to work.

1. Assist customers with product selection and provide exceptional customer service.
2. Maintain an in-depth knowledge of Hermès products and brand heritage.
3. Ensure the store is well-presented and stocked at all times.
4. Support the team in achieving sales targets and store goals.
5. Handle customer inquiries and resolve any issues professionally.

1. Previous experience in luxury retail or a similar customer-facing role.
2. Strong understanding of luxury fashion and customer service excellence.
3. Ability to work in a fast-paced environment and adapt to change.

1. Excellent communication and interpersonal skills.
2. Proficiency in Mandarin and English.
3. Strong sales and negotiation skills.
4. Attention to detail and a passion for luxury fashion.

At least 1-2 years of experience in luxury retail or a similar customer service role.

High school diploma or equivalent.

Hermès fosters a culture of excellence, creativity, and respect for craftsmanship. Employees are encouraged to embrace the brand's rich heritage while contributing to its innovative future. The workplace is collaborative and values-driven, with a focus on delivering unparalleled luxury experiences.