Hermès Retail Sales Associate

Milan • Italy

Sunday, March 1, 2026

Hermès, a distinguished name in the luxury fashion industry, is renowned for its unparalleled craftsmanship and timeless elegance. As part of the Hermès Group, Hermès Italie SpA embodies the brand's commitment to quality and innovation, offering a dynamic and enriching work environment for its employees.

1. Provide exceptional customer service to clients, ensuring a personalized shopping experience.
2. Maintain in-depth knowledge of Hermès products to assist customers effectively.
3. Achieve sales targets and contribute to store profitability.
4. Ensure the store is well-presented and merchandise is displayed according to brand standards.
5. Handle customer inquiries and resolve any issues promptly and professionally.

1. Previous experience in luxury retail or a similar customer-facing role.
2. Strong understanding of the luxury fashion industry.
3. Proficiency in Italian and English; additional languages are a plus.

1. Excellent communication and interpersonal skills.
2. Strong sales acumen and customer service orientation.
3. Ability to work collaboratively in a team environment.
4. Attention to detail and a keen sense of aesthetics.

A minimum of 2 years of experience in luxury retail or a related field is required.

A high school diploma or equivalent is preferred.

Employees enjoy a comprehensive benefits package, including health insurance, employee discounts, and opportunities for professional development.

Hermès fosters a culture of excellence, creativity, and respect. The company values its employees' contributions and encourages growth and innovation within a supportive and inclusive environment.