Hermès IT Quality Project Manager

Hermès Sellier is part of the Hermès group, a globally recognised luxury Maison celebrated for its craftsmanship, leather goods and savoir‑faire. The Data, Technology & Innovation organisation supports the Maison's long‑term transformation by delivering digital solutions that respect artisanal processes and operational excellence.

1. Act as the primary programme contact for Quality IT initiatives across Group entities, providing subject matter expertise and steering transformation in line with business Quality objectives.
2. Coordinate métier engagement and define phased onboarding strategies, schedules and key milestones with the Head of the Quality Solutions unit.
3. Contribute to and advise on functional specifications by analysing business Quality requirements and aligning them with tool standards.
4. Coordinate functional and technical design and delivery of Quality IT solutions in collaboration with the functional expert and external AMOA teams.
5. Ensure a transverse functional vision (common platform vs. métier‑specific requirements) and support strategic arbitration decisions.
6. Manage the transition from project delivery to Run by defining and validating required deliverables, operational processes and support handover.
7. Act as an ‘Expert Transformation’ to lead change‑management activities and stakeholder adoption across diverse processes and interlocutors.
8. Work with the Support Solutions team to diagnose and resolve incidents and contribute to continuous improvement of Quality solutions.
9. Identify, escalate and mitigate project risks (technical, capacity, timeline) to maintain programme momentum alongside other IT constraints (e.g., ERP rollouts).

1. Master’s degree (Bac+5) from an engineering or business school.
2. Minimum 3 years of professional experience in IT project delivery or programme coordination (experience with cross‑functional IT/business projects).
3. Proven experience managing large or transversal projects involving IT and métier teams (ERP, PLM, WMS integrations advantageous).
4. Strong organisational autonomy, excellent verbal and written communication skills, and proven stakeholder management capability.
5. Demonstrated aptitude for change management, transformation leadership and user adoption activities.
6. Excellent analytical, synthesis and advisory skills; capacity to challenge specifications and propose pragmatic solutions.
7. Familiarity with Hermès processes or luxury goods production is highly valued.

1. PLM
2. WMS
3. ERP
4. AMOA
5. Project coordination
6. Stakeholder management
7. Requirements analysis and functional specification
8. Change management and transformation
9. Incident diagnosis and resolution
10. Cross‑functional facilitation

Minimum 3 years’ experience delivering IT projects or programmes, ideally with exposure to Quality, Supply Chain or Product Lifecycle initiatives and large upstream IT programmes (ERP/PLM/WMS).

Master’s degree (Bac+5) from an engineering school or business school.

Hermès combines deep respect for artisanal heritage with a deliberate, long‑term approach to innovation. The Data, Technology & Innovation teams operate with a collaborative, craft‑mindset—prioritising quality, discretion and cross‑disciplinary partnership while supporting sustainable, people‑centred transformation.