Hermès Executive Assistant

Hermès is a globally recognised French maison celebrated for artisanal craftsmanship, timeless design and meticulous client service. The UK entity, Hermès (GB) Ltd, operates flagship Maisons such as New Bond Street and aligns with the wider Hermès International group, maintaining rigorous standards and a discreet, service-oriented approach typical of luxury maisons.

1. Provide direct administrative support to the Maison & Retail Director, including diary management, scheduling and rescheduling appointments.
2. Prepare and coordinate meetings: compile meeting packs, reserve rooms, arrange catering and ensure all materials are available.
3. Arrange and coordinate travel and itineraries for the Director and visiting clients; manage travel bookings and related logistics.
4. Process expense commitments and invoices: enter requests, receive documentation and pre-validate invoices when required.
5. Support preparation of presentations and ad hoc documents for internal and external meetings.
6. Coordinate interactions between the Maison, head office EA/Office Manager and other internal stakeholders to ensure operational fluidity.
7. Organise events and internal gatherings (seminars, key visits, celebrations) and coordinate buying trips with Retail & Merchandising teams.
8. On occasion attend meetings to take notes, follow up actions and ensure clear communication across teams.

1. Proven experience as an Executive or Personal Assistant in a fast-paced, demanding environment.
2. Demonstrable interest in fashion and luxury retail.
3. High level of discretion, confidentiality and professional tact.
4. Strong diary management and calendar coordination skills.
5. Experience booking and coordinating complex travel arrangements and producing detailed itineraries.
6. Excellent attention to detail and ability to prepare accurate meeting materials and presentations.
7. Rigorous follow-through on tasks and strong prioritisation skills.
8. Excellent interpersonal skills with the ability to flex communication for varied internal and external stakeholders.
9. Ability to work autonomously while collaborating closely with directors and head office colleagues.

1. Microsoft Office
2. Excel
3. PowerPoint
4. Word
5. Diary management
6. Travel booking
7. Expense reconciliation
8. Presentation preparation
9. Event coordination
10. Stakeholder management
11. Discretion and confidentiality

Previous experience in an Executive/Personal Assistant role supporting senior leadership within a fast-paced, high-expectation environment is required.

The maison cultivates a refined, client-centric culture grounded in craftsmanship and attention to detail. Employees are expected to work with discretion, professionalism and collaborative spirit while upholding the high standards associated with a leading luxury house.