Hermès Data Reference Assistant (Apprenticeship)

Hermès Sellier is the artisanal luxury house within the Hermès group, renowned for meticulous craftsmanship and a culture that prizes quality, creativity and long‑term brand stewardship. As an employer it emphasizes skilled, interdisciplinary collaboration between digital, retail and client‑facing teams and maintains a strong commitment to ethical practices, diversity and employee wellbeing.

1. Support the Data Referential Project Manager in establishing and maintaining documentary quality standards for the CRC knowledge base.
2. Identify, qualify and prepare unstructured documents for ingestion into the conversational assistant (LLM), ensuring coherence and factual accuracy.
3. Contribute to structuring and enriching a business documentation repository for CRC teams, coordinating requirements with local CRC contacts.
4. Manage content lifecycle tasks including creation, updating and archival to guarantee up‑to‑date documentation.
5. Coordinate and animate the network of local documentary referents; disseminate best practices and organise training sessions.
6. Monitor content quality metrics, contribute to reporting and propose continuous improvement actions to align local and group content.

1. Current student in a business school or engineering programme, specialising in Business Analysis, Data, Document Management or equivalent.
2. Strong interest in artificial intelligence and large language models (LLM).
3. Good understanding or interest in data governance and information quality principles.
4. Fluent in English (Anglais courant nécessaire).
5. Analytical mindset, rigour, proactivity and ability to work autonomously and transversally.
6. Good interpersonal skills and ability to coordinate with multiple stakeholders; retail and customer relations experience is a plus.

1. Excel
2. SharePoint
3. Confluence
4. LLM
5. Business Analysis
6. Data governance
7. Document lifecycle management
8. Stakeholder coordination
9. Reporting and KPI monitoring

Apprenticeship position open to students; beginners accepted. Prior exposure to data or documentation projects is advantageous but not required.

Enrolment in a business or engineering school (specialisation in Business Analysis, Data, Document Management or equivalent) required.

Hermès fosters a craft‑centred, quality‑driven workplace where attention to detail and long‑term thinking are paramount. Collaboration between digital, retail and client services is encouraged, with an emphasis on ethical conduct, inclusion and employee wellbeing.