Hermès Central Retail Planning Coordinator

Hermès Sellier is the maison behind Hermès, an internationally renowned luxury house celebrated for artisanal craftsmanship, enduring design and selective distribution. As an employer, Hermès is recognized for a culture that privileges quality, long‑term careers and cross‑disciplinary collaboration across its global retail and logistics network.

1. Coordinate the global commercial calendar with Retail Planners (product launches, market openings, promotional events).
2. Contribute to the design, implementation and monitoring of KPIs and global reporting for Central Retail Planning.
3. Manage portfolio operations for store orders including replenishments and cancellations, in liaison with Distribution Planning.
4. Prepare analytical inputs and datasets required for weekly and monthly reports.
5. Support logistics coordination by updating volume forecasts for three logistics sites and analysing forecast adherence and variances.
6. Prepare materials and minutes for weekly coordination meetings.
7. Draft, consolidate and distribute communications to the retail network; maintain the network events register (store openings, shows, etc.).
8. Develop and operate the onboarding and training module for new team members; organise and animate 'vis ma vie' sessions within the Central Retail Planning team.
9. Participate in cross‑functional projects and execute user acceptance and functional tests as required.
10. Report daily to the Central Retail Planning Director and assist managers across their operational tasks.

1. Currently enrolled in a tertiary programme (Bachelor’s/Master’s) in Supply Chain, Business Administration, Retail Management, Logistics or equivalent — eligible for an apprenticeship contract.
2. Analytical mindset with a strong appetite for commercial planning and numerical analysis.
3. Comfort with information systems and the willingness to learn planning and forecasting tools.
4. Customer‑oriented with strong service sensibility and commercial awareness.
5. Organised, proactive, reactive and rigorous with an ability to prioritise in a fast‑paced environment.
6. Adaptable, agile and comfortable working transversally across teams.
7. Fluent English (spoken and written). Beginners accepted for professional experience.

1. Retail planning
2. Forecasting and demand analysis
3. KPI development and reporting
4. Logistics volume forecasting
5. Stakeholder communication and network coordination
6. Onboarding and training facilitation
7. Cross‑functional collaboration
8. English — professional fluency

Open to candidates at the beginning of their professional career; prior internship or coursework in retail planning, supply chain or commercial operations is advantageous but not mandatory. The position accepts beginners and is intended for an apprentice.

Enrolled in a relevant higher education programme (Bachelor’s or Master’s) in Supply Chain, Logistics, Business Administration, Retail Management or a closely related discipline; eligible for a 12‑month apprenticeship contract.

Hermès fosters a workplace anchored in craftsmanship, discretion and high standards, where cross‑disciplinary collaboration and long‑term development are encouraged. The company emphasises ethical conduct, diversity and employee wellbeing while maintaining an international, service‑oriented retail culture.