Hermès Casual Sales Associate

Hermès is a family-owned French Maison renowned for artisanal craftsmanship, refined materials and enduring design. Globally respected in luxury goods, Hermès maintains a culture that prizes creative freedom, meticulous savoir‑faire and long-term development of its artisans and retail teams. Hermès Australia operates boutiques across the country and emphasises service excellence, inclusion and career progression within the Maison.

1. Deliver exceptional, personalised client service consistent with Hermès standards; build and maintain long‑term client relationships through proactive clienteling.
2. Support the store opening process and the ongoing operation of the Chatswood Chase boutique, working within a seven‑day roster including weekends on a casual basis.
3. Drive sales activities and contribute to achieving boutique sales targets through attentive selling and product knowledge.
4. Maintain boutique presentation and visual merchandising to uphold Maison image and luxury presentation standards.
5. Assist with boutique operational tasks, including point‑of‑sale transactions, stock handling, replenishment and boutique‑related administrative duties.

1. Minimum one year of customer‑facing experience, preferably in retail; luxury retail experience is highly regarded.
2. High standard of personal presentation, grooming and interpersonal skills aligned with a luxury environment.
3. Full legal right to work in Australia.
4. Strong verbal communication skills and the ability to adapt quickly within a fast‑paced retail environment.

1. Clienteling
2. Luxury retail sales
3. Visual merchandising
4. Point of sale (POS) operations
5. Customer service and relationship management

Minimum 1 year of customer‑facing experience, preferably within retail and ideally within the luxury sector; experience supporting boutique openings or fast‑moving store environments is advantageous.

Hermès fosters a crafts‑centred, creative workplace where meticulous attention to quality and respect for artisanship shape daily work. The Maison emphasises inclusion, individuality and long‑term development, seeking team members who embody its values of refinement, professionalism and dedication to client service.