Guerlain Sales Advisor

Guerlain, a prestigious brand under the LVMH umbrella, is renowned for its dedication to the art of beauty through its exquisite perfumes, skincare, and cosmetics. As an employer, Guerlain offers a unique opportunity to work within a legacy of innovation and luxury, fostering a culture of excellence and creativity.

1. Act as a brand ambassador, embodying and conveying Guerlain's values to clients.
2. Develop and maintain client relationships, ensuring a unique and personalized customer experience.
3. Achieve and monitor individual and collective sales targets and KPIs.
4. Participate in client satisfaction initiatives and propose action plans based on feedback.
5. Contribute to the overall harmony and retail excellence of the boutique, adhering to sales procedures and standards.

1. BTS/Bachelor level education required.
2. Fluency in English is essential; additional languages are preferred.

1. Strong customer service orientation in a luxury environment.
2. Excellent interpersonal and communication skills.
3. Proficiency in Microsoft Excel and Word; familiarity with retail management applications is a plus.
4. Dynamic, empathetic, and team-oriented.
5. Exemplary in following procedures and maintaining confidentiality.

Entry-level position suitable for candidates with a passion for luxury sales and customer service.

BTS/Bachelor level education required.

Guerlain is characterized by a commitment to creating beauty with respect for nature and diversity. The workplace culture emphasizes teamwork, innovation, and a dedication to delivering exceptional customer experiences.