Guerlain Regional Sales Supervisor

Warsaw • Poland

Wednesday, April 23, 2025

Guerlain, a distinguished name in the realm of luxury perfumes and cosmetics since 1828, is renowned for its commitment to creating unparalleled beauty and nurturing exceptional talent. As part of a prestigious conglomerate, Guerlain is on a transformative journey to solidify its status as the most iconic high perfumery and cosmetic house, surpassing its competitors in exclusivity and image.

1. Manage customer-related topics and services to achieve quantitative and qualitative objectives in alignment with customer development plans.
2. Cultivate long-term customer relationships within the sales area to meet sales volume and value targets.
3. Enhance sales volumes, values, and sustainable profitability within the designated sales area.
4. Utilize budgets and support instruments effectively to achieve area targets in accordance with corporate guidelines.
5. Execute brand marketing activations, visibility, and merchandising guidelines with customers.
6. Negotiate and secure premium placements in stores.
7. Monitor budgets such as Advertising & Promotion (A&P) and Travel & Entertainment (T&E).
8. Implement and support customer events in collaboration with the marketing department and brand guidelines.
9. Handle allocations, customer complaints, claims, approved returns, and other supply-related topics professionally.
10. Collaborate with trainers to ensure high participation rates in training sessions.
11. Supervise and report on key performance indicators (KPIs) and competitor activities.
12. Plan and execute customer visits, including preparation, follow-up, and documentation using sales and planning data.
13. Maximize utilization of all sales force tools.
14. Recruit, manage, motivate, support, and coach the team of Beauty Consultants (BCs).
15. Prepare staff schedules and BC targets to ensure optimal sales results in the region.
16. Supervise stock levels, merchandising, and presentation of Guerlain products at points of sale (POS).

1. University degree in Business Administration, Sales, or Marketing.
2. Minimum 5 years of relevant work experience in luxury cosmetics.
3. Experience in collaboration with Regional Managers and Store Managers of Sephora and Douglas is advantageous.
4. Experience in managing and motivating a team of Beauty Consultants/Advisors.
5. Experience in setting and monitoring sales targets.

1. Fluent in Polish and English; proficiency in French is advantageous.
2. Affinity for luxury and beauty.
3. Entrepreneurial spirit, creativity, and proactivity.
4. Result-driven and autonomous.
5. Creative and innovative with attention to detail.
6. Perseverant and enthusiastic.
7. Strong communication and negotiation skills.
8. Excellent presentation skills and customer focus.
9. Structured and methodical thinking.
10. Proficient in numerical and analytical skills, particularly in Excel.
11. Effective team player and collaborative.
12. Valid driving license (Category B).

Minimum 5 years of relevant work experience in luxury cosmetics.

University degree in Business Administration, Sales, or Marketing.

The position offers an opportunity to work with a prestigious luxury brand, fostering professional growth and development in a dynamic and innovative environment.

Guerlain is committed to fostering a culture of innovation, creativity, and excellence. The company values entrepreneurial spirit and encourages its employees to drive results while maintaining a collaborative and supportive work environment. As part of a leading luxury conglomerate, Guerlain offers a unique opportunity to be part of a transformative journey in the beauty industry.