Guerlain Regional Sales Supervisor

Warsaw • Poland

Wednesday, March 5, 2025

Guerlain, a storied name in the realm of luxury perfumes and cosmetics since 1828, is renowned for its commitment to crafting absolute beauty and nurturing exceptional talent. As part of the LVMH Group, Guerlain is on a transformative journey to solidify its status as the most iconic high perfumery and cosmetic house, surpassing competition with its exclusive offerings.

1. Manage customer-related topics and services to achieve quantitative and qualitative objectives in line with customer development plans.
2. Foster long-term customer relationships within the sales area to achieve sales volumes and value targets.
3. Develop sales volumes and values, ensuring sustainable profitability within the sales area.
4. Utilize budgets and support instruments to reach area targets in line with corporate guidelines.
5. Execute brand marketing activations, visibility, and merchandising guidelines with customers.
6. Negotiate and secure premium placements in stores.
7. Monitor budgets such as A&P and T&E.
8. Implement and support customer events in collaboration with the marketing department.
9. Handle allocations, customer complaints, claims, and approved returns professionally.
10. Collaborate with trainers to ensure high participation in training sessions.
11. Supervise and report on KPIs and competitor activities.
12. Plan and execute customer visits, including preparation, follow-up, and documentation.
13. Maximize utilization of all sales force tools.
14. Recruit, manage, motivate, support, and coach the team of Beauty Consultants.
15. Prepare staff schedules and targets to ensure optimal sales results.
16. Visit points of sale regularly, adhering to Sales Department rules.
17. Supervise stock levels, merchandising, and presentation of Guerlain products at points of sale.

1. University degree in Business Administration, Sales, or Marketing.
2. Minimum 5 years of relevant work experience in luxury cosmetics.
3. Experience in cooperation with Regional and Store Managers of Sephora and Douglas is advantageous.
4. Experience in managing and motivating a team of Beauty Consultants/Advisors.
5. Experience in setting and monitoring sales targets.

1. Fluent in Polish and English; French is an advantage.
2. Affinity for luxury and beauty.
3. Entrepreneurial spirit, creativity, and proactivity.
4. Result-driven and autonomous.
5. Attention to detail and innovative thinking.
6. Strong communication and negotiation skills.
7. Excellent presentation skills and customer focus.
8. Structured and methodical thinking.
9. Strong numerical and analytical skills, proficient in Excel.
10. Effective team player and collaborator.
11. Valid Driving Licence B.

A minimum of 5 years in luxury cosmetics, with experience in team management and sales target setting.

University degree in Business Administration, Sales, or Marketing.

Competitive benefits package, including opportunities for professional development within a prestigious luxury brand.

Guerlain fosters a dynamic and innovative workplace culture, emphasizing creativity, collaboration, and a passion for luxury beauty. As part of the LVMH Group, employees are part of a global network dedicated to excellence and innovation.