Guerlain Regional Sales Supervisor

Warsaw • Poland

Tuesday, March 4, 2025

Guerlain, a distinguished name in the luxury perfumes and cosmetics sector since 1828, is renowned for its commitment to creating absolute beauty and fostering a more beautiful world. As part of the LVMH group, Guerlain is on a transformative journey to become the most iconic high perfumery and cosmetics house, known for its exceptional products and audacious talents.

1. Manage customer-related topics and services to achieve quantitative and qualitative objectives in line with customer development plans.
2. Build and foster long-term customer relationships to achieve sales volumes and value targets.
3. Develop sales volumes, values, and sustainable profitability within the sales area.
4. Utilize budgets and support instruments to reach area targets in line with corporate guidelines.
5. Execute brand marketing activations, visibility, and merchandising guidelines.
6. Negotiate and ensure optimal product placements in stores.
7. Monitor budgets such as A&P and T&E.
8. Implement and support customer events in cooperation with marketing and brand guidelines.
9. Handle allocations, customer complaints, claims, and returns professionally.
10. Collaborate with trainers to ensure high participation in training sessions.
11. Supervise and report KPIs and competitor activities.
12. Plan and execute customer visits, including preparation, follow-up, and documentation.
13. Maximize utilization of sales force tools.
14. Recruit, manage, motivate, and coach the team of Beauty Consultants.
15. Prepare staff schedules and targets to ensure optimal sales results.
16. Supervise stock levels, merchandising, and presentation of Guerlain products at POS.

1. University degree in Business Administration, Sales, or Marketing.
2. Minimum 5 years of relevant experience in luxury cosmetics.
3. Experience working with Regional Managers and Store Managers of Sephora and Douglas is advantageous.
4. Experience in managing and motivating a team of Beauty Consultants.
5. Experience in setting and monitoring sales targets.

1. Fluent in Polish and English; French is advantageous.
2. Affinity for luxury and beauty.
3. Entrepreneurial spirit, creativity, and proactivity.
4. Results-driven and autonomous.
5. Attention to detail and innovative thinking.
6. Perseverance and enthusiasm.
7. Strong communication and negotiation skills.
8. Strong presentation skills and customer focus.
9. Structured and methodical thinking.
10. Excellent numerical and analytical skills, particularly in Excel.
11. Effective team player and collaborative.
12. Valid driving license (Category B).

Minimum 5 years of relevant work experience in luxury cosmetics.

University degree in Business Administration, Sales, or Marketing.

Competitive benefits package including opportunities for professional growth within the LVMH group.

Guerlain fosters a culture of innovation and excellence, encouraging creativity and entrepreneurial spirit among its employees. As part of the LVMH group, Guerlain offers a dynamic and collaborative work environment where talent is nurtured and developed.