Guerlain Digital, CRM & Product Intern

Guerlain, a distinguished house of Haute Parfumerie and Haute Cosmétiques, was established in Paris in 1828. As part of the renowned LVMH conglomerate, Guerlain is celebrated for its innovative and high-quality beauty creations, crafted in France. The brand is committed to sustainability and biodiversity, with the bee as a symbol of its dedication to nature.

1. Update and verify Guerlain product pages and launches throughout the year.
2. Collaborate closely with the E-commerce Hub Europe team on campaigns directing traffic to guerlain.com.
3. Assist in managing search campaigns and updating relevant materials.
4. Oversee e-shop visibility for major retailers such as Ici Paris XL and April.
5. Create templates and organize materials for updates and trade activations during key periods and launches.
6. Monitor product listings and report on trade visibility.
7. Optimize brand visibility and image.
8. Create and send email campaigns to the Guerlain Belux database in French and Dutch for key launches.
9. Manage and organize various assets in collaboration with Guerlain's headquarters team.
10. Support customer service requests, including handling customer exchanges and product returns.
11. Assist in coordinating media campaign launches, including creating campaign briefs and translating guidelines.
12. Support product forecasts and competitive reporting.
13. Analyze and report on sales data and manage marketing stock.
14. Provide logistical support for the marketing department.

1. University degree in Business or equivalent.
2. 6 months to 1 year of internship experience minimum.
3. Bilingual proficiency in French and English, with Dutch as an optional advantage.

1. Organized, structured, and action-oriented.
2. Analytical skills.
3. Enthusiastic and dynamic demeanor.
4. Proactive initiative and teamwork spirit.
5. Practical knowledge of Excel, Word, PowerPoint, Internet, and email.

Beginner level experience with a minimum of 6 months to 1 year of internship experience.

University degree in Business or equivalent.

Opportunity to work with a prestigious luxury brand and gain valuable industry experience.

Guerlain fosters a culture of creativity, innovation, and commitment to excellence. As part of the LVMH group, the company values sustainability and the preservation of biodiversity, creating a dynamic and supportive work environment.