Guerlain Boutique Manager

Costa Mesa • USA

Tuesday, January 14, 2025

Guerlain, a prestigious brand under the LVMH conglomerate, is renowned for its rich heritage in perfumes and cosmetics. As part of LVMH, Guerlain benefits from the conglomerate's global influence and commitment to luxury, innovation, and excellence. The brand offers a dynamic and rewarding work environment where employees are encouraged to embody the values of savoir-faire and modernity.

1. Act as a Guerlain Brand Ambassador, embodying and communicating the brand's heritage and values.
2. Drive sales results and provide a luxury client experience to establish long-term relationships.
3. Execute business strategies developed by Corporate and provide on-site retail sales support.
4. Continuously train and motivate Beauty Advisors and Selling Specialists.
5. Plan and execute special event programs and maintain consistent communication with partners.
6. Achieve established retail and net sales goals.
7. Manage and develop a team of Beauty Advisors and Selling Specialists, including hiring, coaching, scheduling, and payroll.
8. Provide customized service experiences and ensure achievement of sales targets and key performance indicators.
9. Facilitate communication and execution of store events and promote in-store animations.
10. Manage boutique operations efficiently, including sales analysis, stock management, and scheduling.
11. Collaborate with corporate office and provide feedback for continuous improvement.
12. Build relationships with retail partners and act as a liaison between the retailer and Corporate office.

1. 5+ years of experience in prestige beauty, fragrance, and/or skincare sales and management.
2. Prior experience as a Business Manager, Sales, and/or Training.
3. Passionate about Guerlain and its values.
4. Empathetic, positive, and results-oriented with an entrepreneurial mindset.

1. Strong understanding of luxury client service and sales.
2. Ability to coach and develop a high-performing team.
3. Excellent communication and relationship-building skills.
4. Proficiency in sales analysis and strategic planning.
5. Creative problem-solving and innovation.

Minimum of 5 years in prestige beauty, fragrance, and/or skincare sales and management.

LVMH Inc. offers a competitive salary range of $70,000-$80,000, with flexibility to recognize and reward various levels of expertise, performance, and tenure.

Comprehensive benefits package, including health insurance, retirement plans, and employee discounts.

Guerlain fosters a culture of luxury and innovation, encouraging employees to embody the brand's values of savoir-faire and modernity. The work environment is dynamic and supportive, with a focus on continuous improvement and client satisfaction.