Gucci Team Manager

Troy • USA

Thursday, April 10, 2025

Gucci, a renowned name in luxury fashion, is part of the esteemed Kering Group, a global leader in apparel and accessories. As an employer, Gucci is committed to fostering a culture of creativity and innovation, offering its employees a dynamic environment where they can thrive and contribute to the brand's legacy of excellence.

1. Lead and inspire the team to deliver an unparalleled luxury service culture in the store.
2. Execute strategy and provide real-time coaching on the selling floor to achieve business and product category goals.
3. Contribute to the recruitment, retention, and development of top-tier talent.
4. Represent the brand as a Gucci Ambassador, embodying and promoting Gucci Values.
5. Ensure a superior client experience and manage client flow on the selling floor.
6. Utilize clienteling tools to drive client loyalty and acquisition.
7. Lead clienteling activities and develop action plans to reach goals and KPIs.
8. Support local events and product launches, ensuring client attendance and sales targets are met.
9. Provide ongoing support and feedback to Client Advisors to ensure their development and motivation.
10. Conduct performance and development conversations with direct reports.
11. Collaborate with cross-functional departments and adhere to company policies.
12. Monitor store performance and propose action plans to reach targets.
13. Utilize digital platforms to support store and online product sales.
14. Ensure optimal stock/inventory management and adherence to health, safety, and security standards.

1. 4+ years of sales management experience in retail, luxury retail, or service-related industry.
2. Bachelor’s degree in a related field preferred.
3. High degree of ethics, professionalism, and integrity.
4. Proven ability to drive positive client experiences and deliver measurable results.
5. Ability to manage competing priorities in a fast-paced environment.
6. Proficiency with Microsoft Office software.
7. Industry awareness and strong business acumen.

1. Strong verbal and written communication skills.
2. Excellent organizational skills.
3. Passion for the fashion industry.
4. Flexibility to work a retail schedule including evenings, weekends, and holidays.

A minimum of four years in sales management within retail, luxury retail, or a service-related industry is required.

Bachelor’s degree in a related field is preferred.

Gucci offers a comprehensive benefits package, including opportunities for professional growth and development within a dynamic and inclusive work environment.

Gucci fosters a culture of inclusivity and accessibility, valuing diversity and encouraging collaboration across all levels of the organization. The brand is committed to providing a supportive environment where employees can express their individuality and thrive professionally.