Gucci Client Advisor

Gucci, a renowned name in the luxury fashion industry, is part of the esteemed Kering Group, a global leader in apparel and accessories. As an employer, Gucci offers a dynamic environment where innovation and creativity are at the forefront. The brand is committed to fostering a culture of inclusivity and accessibility, ensuring a supportive workplace for all employees.

1. Achieve or exceed individual and store sales goals on a monthly and seasonal basis.
2. Deliver exceptional customer service by exceeding client expectations and demonstrating extensive product knowledge.
3. Drive individual KPI goals through superior customer service and sales quality.
4. Capture and utilize meaningful customer data for relationship building and client development.
5. Maintain an organized client book and provide regular follow-up on sales and client requests.
6. Advise clients on fashion trends and luxury market developments.
7. Collaborate with colleagues to ensure a consistent and exceptional client experience.
8. Uphold security standards to ensure the safety of customers, colleagues, and merchandise.
9. Contribute to the visual display of products in line with Gucci standards.
10. Maintain a neat and organized stock room.
11. Adhere to Gucci image standards and company policies.

1. Ability to maintain regular and reliable attendance with a flexible schedule.
2. 1+ years of service-related work experience.
3. Excellent communication skills, both oral and written.
4. Proficiency in additional languages is advantageous.
5. Proficient with technology.

1. Service mindset with a passion for fashion and luxury products.
2. Positive, friendly, and outgoing demeanor.
3. Strong organizational and follow-up skills.
4. Attention to detail and accuracy.
5. Ability to work collaboratively in a team environment.
6. Adaptability to a fast-paced and dynamic environment.

At least 1 year of prior experience in a service-related role is required.

High school diploma or equivalent preferred.

Competitive hourly wage plus base commission.

Eligible employees may participate in benefit and incentive programs, including employee discounts, paid holidays, sick leave, performance development, and a 401(k) plan with company matching contributions.

Gucci fosters a culture of innovation and collaboration, encouraging employees to break new ground in the fashion industry. The workplace is characterized by a commitment to inclusivity, accessibility, and continuous learning, where everyone is empowered to contribute to the brand's success.