Gucci Team Manager

Paris • France

Monday, March 3, 2025

Gucci, founded in Florence in 1921, stands as a paragon of Italian luxury. As part of the prestigious Kering Group, Gucci is renowned for its innovative and progressive approach to fashion, consistently redefining modern style. The brand's eclectic, contemporary, and romantic creations epitomize the pinnacle of Italian craftsmanship, characterized by exceptional quality and meticulous attention to detail.

1. Guide and inspire the team to achieve optimal performance through a client-focused approach, ensuring excellence in customer experience and sales ceremonies.
2. Lead and manage the team in real-time on the sales floor, providing briefings and coaching to meet sales targets across all product categories.
3. Act as an ambassador of the brand, embodying its values and serving as a reference point for the team to cultivate excellence in all areas.
4. Ensure a professional and supportive work environment, fostering mutual trust and exemplary management practices to achieve superior results.
5. Conduct regular evaluations and implement action plans to enhance team performance.
6. Serve as a liaison between the Store Director and Human Resources on all team-related HR matters.
7. Support store opening and closing procedures as needed.
8. Deliver strategic and aligned communication during morning briefings to meet daily objectives.
9. Develop and support the team on the sales floor to ensure proficiency in selling all product categories.
10. Inspire and guide the team to provide a unique client experience based on Gucci's standards of excellence.
11. Ensure the team is engaged in long-term client relationship building and loyalty.
12. Coordinate client development activities to achieve commercial objectives.
13. Evaluate and enhance sales associate performance to achieve client excellence.
14. Monitor sales performance by product category and proactively implement actions to meet store objectives.
15. Collaborate closely with the Store Director and merchandising team to provide real-time feedback on products, stock levels, and client requests.
16. Ensure all sales associates develop product knowledge through available training programs.

1. Proven leadership experience in a luxury retail environment.
2. Strong understanding of clienteling and customer relationship management.
3. Ability to manage and inspire a diverse team.

1. Exceptional leadership and team management skills.
2. Excellent communication and interpersonal abilities.
3. Proficiency in sales and client development strategies.
4. Strong organizational and problem-solving skills.

A minimum of 3-5 years of experience in a managerial role within the luxury retail sector is required.

Bachelor's degree in Business Administration, Retail Management, or a related field is preferred.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Gucci fosters a diverse and inclusive workplace, believing that diversity in all its forms—gender, age, nationality, culture, religious beliefs, and sexual orientation—enriches the work environment. This commitment to diversity opens opportunities for individuals to express their talents both individually and collectively, enhancing the company's adaptability in a changing world.