Gucci Team Manager

New York • USA

Friday, April 25, 2025

Gucci, a distinguished name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. Gucci is renowned for its innovative designs and commitment to quality, offering a dynamic work environment that fosters creativity and excellence. As an employer, Gucci is dedicated to nurturing talent and promoting a culture of inclusivity and accessibility.

1. Lead and inspire the team to deliver an exceptional luxury service culture in the store.
2. Execute strategy and provide real-time coaching on the selling floor to achieve business goals.
3. Develop and grow team members by contributing to recruitment, retention, and development of top talent.
4. Represent Gucci as a brand ambassador, embodying and promoting Gucci Values.
5. Ensure a superior client experience by leading clienteling activities and developing action plans to meet goals.
6. Manage client flow and resolve service issues to retain and enrich client relationships.
7. Provide regular feedback and support to Client Advisors to ensure ongoing development and high engagement.
8. Conduct performance and development conversations with direct reports.
9. Monitor and analyze store performance metrics, proposing action plans to meet targets.
10. Collaborate with cross-functional departments and adhere to company policies and procedures.
11. Support visual merchandising standards and maintain organization of company assets.

1. 4+ years of sales management experience in retail, luxury retail, or a service-related industry.
2. Bachelor’s degree in a related field preferred.
3. High degree of ethics, professionalism, and integrity.
4. Proven ability to drive positive client experiences and deliver measurable results.
5. Ability to manage competing priorities in a fast-paced environment.
6. Proficiency with Microsoft Office software.
7. Strong verbal and written communication skills.
8. Passion for the fashion industry.
9. Flexibility to work a retail schedule including evenings, weekends, and holidays.

1. Leadership and team management
2. Client relationship management
3. Strategic planning and execution
4. Performance analysis and improvement
5. Communication and interpersonal skills
6. Problem-solving and decision-making
7. Adaptability and flexibility

At least four years of experience in sales management within retail, luxury retail, or a service-related industry is required.

Bachelor’s degree in a related field is preferred.

A reasonable estimate of the current base salary range is $85,000 USD to $95,000 USD.

Gucci offers a comprehensive benefits package, including health and wellness programs, employee discounts, and opportunities for professional development.

Gucci fosters a culture of inclusivity and accessibility, encouraging diversity in thought, background, and skills. The company values respect, responsibility, and trustworthiness, promoting personal and professional growth through thoughtful accountability.