Gucci Team Manager

Milan • Italy

Friday, February 7, 2025

Gucci, a prestigious name in the luxury fashion industry, was established in Florence, Italy, in 1921. As a part of the esteemed Kering Group, Gucci continues to redefine luxury by celebrating creativity, Italian craftsmanship, and innovation. Kering manages a portfolio of renowned fashion, leather goods, jewelry, and eyewear brands. Gucci is dedicated to fostering a diverse workforce, believing that diversity in gender, age, disability, nationality, culture, religious beliefs, and sexual orientation enriches the workplace. As an Equal Opportunity Employer, Gucci welcomes applications from all qualified candidates.

1. Maximize store performance to exceed targets and goals with a focus on team management and development.
2. Lead and inspire the team to deliver exceptional client experiences, embodying the brand's values as a Gucci Ambassador.
3. Promote a positive and professional team environment that fosters trust, integrity, and superior performance standards.
4. Provide support and ongoing feedback to client advisors to ensure their development, motivation, and sense of belonging.
5. Conduct regular performance conversations to discuss results and develop action plans.
6. Engage in on-the-spot coaching to ensure consistent client experience.
7. Participate in attracting, recruiting, and onboarding a high-performing team.
8. Partner with Store Manager and Human Resources for effective resolution of employee relations issues.
9. Ensure adherence to company policies and procedures by all team members.
10. Lead the execution of clienteling activities to achieve goals and KPIs.
11. Monitor the performance of assigned categories and propose action plans to reach targets.
12. Collaborate with Merchandising and Visual Merchandising teams to maximize category potential and maintain store image.
13. Ensure the team develops comprehensive product knowledge through specific training and awareness of market trends and competitors.

1. Proven experience in a retail management role within the luxury fashion industry.
2. Strong leadership and team management skills.
3. Excellent relationship-building skills with both clients and team members.
4. Ability to inspire and motivate a team to achieve exceptional performance.

1. Dynamic leadership and team management.
2. Exceptional client service and relationship-building.
3. Strong communication and interpersonal skills.
4. Strategic thinking and problem-solving.
5. Proficiency in performance management and coaching.

A minimum of 3-5 years of experience in a retail management position within the luxury fashion sector is required.

Bachelor's degree in Business Administration, Fashion Management, or a related field is preferred.

Competitive benefits package including health insurance, retirement plans, and employee discounts.

Gucci fosters a vibrant and inclusive workplace culture that values diversity and creativity. The brand encourages employees to express their talents individually and collectively, adapting to a dynamic and evolving world. Gucci is committed to creating an environment where everyone feels valued and empowered to contribute to the brand's legacy of luxury and innovation.