Gucci Team Manager

Milan • Italy

Wednesday, September 17, 2025

Gucci, a beacon of luxury and sophistication, is renowned for its innovative and progressive approach to fashion. As a part of the esteemed Kering Group, Gucci stands at the forefront of the luxury fashion industry, offering unparalleled Italian craftsmanship and exquisite attention to detail. The brand is committed to fostering a diverse and inclusive workforce, welcoming talent from all backgrounds to contribute to its legacy of excellence.

1. Maximize store performance to exceed targets and goals with a focus on team management and development.
2. Lead by example to promote a positive and professional team environment fostering trust, integrity, and superior performance standards.
3. Provide support and ongoing feedback to client advisors to ensure their development, motivation, and sense of belonging.
4. Conduct regular performance conversations to discuss results and develop action plans.
5. Ensure consistent client experience through on-the-spot coaching.
6. Participate in attracting, recruiting, and onboarding a high-performing team.
7. Partner with Store Manager and Human Resources to resolve employee relations issues effectively.
8. Ensure compliance with all company policies and procedures by team members.
9. Lead and inspire the team to execute superior client experiences, fostering a hospitality mindset.
10. Develop a client engagement mindset to build long-lasting relationships with clientele.
11. Lead the execution of clienteling activities, developing actions to reach goals and KPIs.
12. Monitor the performance of assigned categories and propose action plans to reach targets.
13. Collaborate with Merchandising and Visual Merchandising teams to maximize category potential and maintain store image.
14. Ensure team develops comprehensive product knowledge through specific training and awareness of market trends and competitors.

1. Proven experience in retail management.
2. Strong leadership and team management skills.
3. Excellent communication and interpersonal abilities.

1. Relationship building with clients and team members.
2. Ability to inspire and motivate a team.
3. Strong organizational and problem-solving skills.

A minimum of 3-5 years of experience in a retail management role, preferably within the luxury fashion sector.

Bachelor's degree in Business, Fashion, or a related field preferred.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development.

Gucci fosters a culture of inclusivity and innovation, encouraging employees to express their unique talents and perspectives. The brand values diversity in all its forms, believing it enriches the workplace and enhances adaptability in a changing world.