Gucci Team Manager

Mexico City • Mexico

Friday, May 23, 2025

Gucci, a prestigious name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. Known for its innovative designs and commitment to quality, Gucci offers a dynamic and inclusive workplace where employees are encouraged to grow and excel. As an employer, Gucci values diversity and fosters an environment where creativity and talent are nurtured.

1. Collaborate with the Store Manager to optimize sales performance and meet sales targets while ensuring operational excellence.
2. Exhibit leadership on the sales floor by engaging with top clients and ensuring exceptional customer service.
3. Manage stock levels and coordinate with business departments to maximize full-price sales and align with new product launches.
4. Educate associates on brand pillars and seasonal strategies through training and communication.
5. Lead client development initiatives, including establishing client relationships and organizing local events.
6. Ensure superior customer service and after-sales experience to enhance customer loyalty.
7. Support CRM initiatives by developing action plans and supervising customer data capture.
8. Partner with the Store Manager to review monthly store performance and report on business trends.
9. Adhere to company policies and procedures, including operations, human resources, and security standards.
10. Conduct loss prevention audits and maintain inventory accuracy.
11. Provide accurate scheduling to ensure adequate floor coverage and maintain visual merchandising standards.
12. Support talent management through coaching, performance reviews, and succession planning.
13. Attract, recruit, and retain high-performing team members and manage staff resources effectively.

1. Minimum of 4-6 years of operations experience in retail, luxury retail, or a service-related industry, preferably in a supervisory role.
2. Bachelor’s degree in Fashion, Business, Hospitality, or a related discipline.

1. Strong written and verbal communication skills.
2. Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
3. Fluency in Spanish and English.
4. Ability to analyze information, prioritize business needs, and solve problems in a fast-paced environment.
5. Excellent organizational skills.
6. Experience with retail systems and shipping software.
7. Flexibility to work evenings, weekends, and holidays.

A minimum of 4-6 years in retail operations, preferably within luxury or service-oriented sectors, with supervisory experience.

Bachelor’s degree in Fashion, Business, Hospitality, or related field.

Gucci offers a comprehensive benefits package, including opportunities for professional development and internal mobility, fostering a stimulating and fulfilling work environment.

Gucci promotes a culture of creativity, inclusivity, and innovation. The company is committed to diversity in all forms and encourages employees to express their talents individually and collectively. Gucci fosters a collaborative and client-centric environment where everyone is encouraged to contribute and grow.