Gucci Client Advisor

Gucci, a renowned luxury fashion brand, operates under the prestigious Kering Group, a global leader in apparel and accessories. As an employer, Gucci is committed to fostering a dynamic and inclusive environment, encouraging innovation, and promoting excellence in the luxury fashion industry.

1. Achieve or exceed monthly and seasonal individual and store sales goals.
2. Provide exceptional customer service by exceeding client expectations and demonstrating extensive product knowledge.
3. Drive individual KPI goals by ensuring high-quality customer service and sales.
4. Capture meaningful customer data using CRM tools for relationship building and client development.
5. Maintain an organized client book and provide regular follow-up on sales or client requests.
6. Discuss fashion trends and developments in the luxury market with clients.
7. Collaborate with colleagues to ensure a consistent and exceptional customer experience.
8. Maintain security standards to ensure the safety of customers, colleagues, and merchandise.
9. Uphold visual display standards in accordance with Gucci guidelines.
10. Maintain a neat and organized stock room.
11. Adhere to Gucci image standards and company policies.

1. Bachelor’s Degree preferred.
2. 3+ years of luxury fashion sales experience.
3. Proven ability to drive sales and build lasting relationships.
4. Excellent communication skills, both oral and written.
5. Strong organizational and follow-up skills.
6. Attention to detail and accuracy.
7. Team-focused with a collaborative mindset.
8. Ability to work in a fast-paced environment.
9. Flexibility to adapt to different customers.
10. Ability to work a flexible schedule including evenings, weekends, and holidays.

1. Customer service excellence
2. Product knowledge
3. Sales acumen
4. Data management
5. Relationship building
6. Trend awareness
7. Team collaboration
8. Security awareness
9. Visual merchandising
10. Organizational skills

A minimum of 3 years in luxury fashion sales or a similar customer service role is required.

Bachelor’s Degree preferred.

Base salary range of $18.00 USD to $20.00 USD per hour, with potential participation in an incentive program.

Comprehensive benefits package including medical, dental, vision, paid time off, and 401K.

Gucci fosters a culture of inclusivity and accessibility, promoting a collaborative and innovative work environment. Employees are encouraged to be creative, client-centric, and to take ownership of their roles, contributing to the brand's legacy of excellence.